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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Montara Two-Point Locking Single Cylinder Handleset with Juno Knob in Satin Nickel is rated out of 5 by 28.
Rated 1 out of 5
from Not working after less than a month. In April 2014 I repainted my front door, but new hardware was not in the budget. About a year later I won a promotion from a local grocery store and the prize was a gift card to Lowe's. I knew exactly what I was going to get - new hardware! My excitement has turned to disappointment. I had this set installed less than a month ago and the dead bolt is broke. It can be locked from inside, but the keyhole outside somehow turned horizontal and key won't go in. Hopefully Kwikset will stand behind their product and help me out!
Date published: 2015-05-11
Rated 1 out of 5
from Problems after only one year The cyclinder is catching and its difficult to open the door. Lubricating does not work. The problem is mechanical. Very disappointing. Will try to salvage it. Otherwise, will request refund. I bought a beautiful new door and the lock to go with it. Wondering if I'll be able to find something to match the lower hole position in my door or if it will forever sport a patched hole. What a hassle.
Date published: 2015-02-15
Rated 1 out of 5
from Premature and total failure Have a similar lock. The doorknob on the inside fell off! Cannot put it back- do not see how it can be re-attached. The lever knob on the inside, to lock the dead bolt, also fell off, but that can be re-attached. This is the front door, which isn't used all that much. Now it is impossible to get out of the front door from the inside. Need to remedy this asap, so that in an emergency we can get out! Seems a terribly premature failure. The set we have was installed professionally, and is several years old. Not impressed at all.
Date published: 2015-10-06
Rated 3 out of 5
from Looks good from the outside Bought the Montana set about 6 months ago at HomeDepot. Generally happy with the product. However it is unfortunate that with the Montana you can not choose a different color/style handle-set for the inside. I wanted a brass polished handlebar and inside - not the satin nickel doorknob. Tried all other available variations of handlebars from Kwik but nothing was compatable. Therefore I had to manually manipulate the locking pin extension (cut the length of the pin and reduce the diameter on one side of to fit the inside and outside handlebar). It works but it is somewhat of an improvised solution. I wish there would be more flexibility to choose inside handlebar. Otherwise the handle set and smart key option is great.
Date published: 2016-03-19
Rated 2 out of 5
from Mechanically Excellant. Finish, Not So Much. Bought this Handleset a little over a year ago and it works like a champ. The finish is another story. The Handleset itself has discolored, taking on a "yellowish" tint. The deadbolt itself does not seem to have suffered the same aging effect, making them not so much of a "set" anymore.
Date published: 2015-03-11
Rated 5 out of 5
from Overall A+ Product and Experience Safe, secure, beautiful product from outstanding company. Would recommend to everyone.
Date published: 2015-03-17
Rated 5 out of 5
from VERY NICE LOOKING HAD THIS INSTALLED ON MY NEW FRONT DOOR ABOUT A YEAR AGO. VERY EASY INSTALLATION, NICE LOOKING, SEEMS VERY SECURE. BOUGHT AS A KIT, EVERYTHING YOU NEED FOR INSTALLATION. WISH THE KIT CONTAINED A LEVER INSTEAD OF A TURN KNOB FOR THE INTERIOR FOR US SENIORS. LOVE THE SMART KEY IDEA. SAVED MONEY NOT HAVING NEW KEYS MADE FOR FAMILY MEMBERS. I ALSO HAVE KWICKSET LOCKS FOR THE REAR DOOR WITH THE SMARTKEY TECHNOLOGY. LOVE THE LOCKS!
Date published: 2015-02-20
Rated 5 out of 5
by James S
from Satin Nickel Montara with Smartkey Bought this handle set about six (6) months ago during a major remodel that included siding replacement and a bath room expansion. I like the dual locksets and the Smartkey function that allows me to re-key my house without a locksmith. I will be using the Smartkey feature in my remaining home projects. The Smartkey feature is the most important feature that I have recommended to others when replacing their locksets.
Date published: 2015-03-12
I would like to purchase the Montara Handleset, but I wanted to purchase a Smartcode deadbolt. Can I purchase the bottom portion of the Montara separately?
Hello Aaron01,Thank you for your interest in Kwikset model # 553MNHXJ-11P-SMT. The bottom and top portion of the Montara handle set are not sold separately. The top portion may be used as a spare if needed in the future. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-05-24
I changed both locks. top lock is correct. bottom lock does not except the new key or the original key. .Now what? Montara two point locking single cylinder handset with juno knob in polished brass
Hello Lee jr,Thank you for your interest in Kwikset model # 553MNHXJ-3-SMT. We apologize for the inconvenience you have encountered. Below you will find some trouble shooting steps to reset your cylinder.1st: Insert the last key that you tried to program to the unit.2nd: Pull the key out a notch at a time and try to turn it at the same time to the quarter turn position to the right.3rd: If the key turns to the quarter turn position, insert your smart key tool and then remove your key.4th: Remove the key and Insert the key that came with the box and turn it back to vertical at 12 o'clock.5th: Then re-do the re-keying steps that came with the box.If further assistance is needed please contact Kwikset technical support at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-05-24
I purchased the montara handle set with the Juno interior. I want to switch to the Tustin lever and keep the locking function for the handle. What Tustin lever do I need to purchase? Thank you.
Hello Tdeeren,Thank you for your interest in Kwikset model # 553MNHXJ-15-SMT. Kwikset model # 978TNL LH or RH for left or right handed doors is the compatible interior for the Montara handle set.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-05-18
I purchased the Montara two-point Locking Single Cylinder Handleset with Juno Knob in Satin Nickel. The backset on my door is 5", making the one that was included much too short. Can I order a 5" backset for this model (553MNHXJ 15 SMT CP)?
Hello LindaLu,Thank you for your interest in Kwikset model # 533MNHXJ-15-SMT. Please contact Kwikset consumer support at 1-800-327-5625 for the 5" backset latch for your unit.Thank you,Kwikset Support Team
Date published: 2016-05-13
I am trying to install this door lock for a neighbor but the lock latch bolt was not in the box. How can I order a replacement for her?
Hello GeorgeH,Thank you for your interest in Kwikset model # 553MNHXJ-15-SMT. We apologize for the inconvenience you have encountered. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-05-06
I already have the Montara handle set and lock installed in one door. I would like a double cylinder deadbolt any keyed door knob for the back door. I would like them to be keyed all the same. What would you recommend and is it possible to rekey them?
Hello Jim W,Thank you for your interest in Kwikset products. Any smarkey knob/lever double cylinder deadbolt will work with the back door. Smartkey allows rekeying of the lock at your desire.Thank you,Kwikset Support Team
Date published: 2016-05-04
I'm looking to install the Montara two point locking handle set for my main entry door. I purchased one but it was a left handed one. What model would I have to look for to get the "right handed" (right side from the outside)?
Hello Goshblush727,Thank you for your interest in Kwikset model # 553MNHXJ-11P-SMT. The handle can be reversed by pulling on the half-moon spindle and rotating it 180 degrees.Thank you,Kwikset Support Team
Date published: 2016-05-03
I bought a Kwikset 553MNHXJ 15 SMT CP, it is very nice; however, it did not come with a "PARTS LIST". I logged on to your website and again, I did not find a parts list for this model. Could you send me a parts list???
Hello DF1,Thank you for your interest in Kwikset model # 553MNHXJ-15-SMT. Kwikset does not have a parts list for products. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-04-26