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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Kwikset SmartCode Zigbee Lido Lever in Venetian Bronze is rated out of 5 by 21.
Rated 1 out of 5
from Lock DOES NOT LAST This door lock came with my house when it was built. It was installed on the garage door for convenience. First, it wouldn't open from time to time. I would enter the code, then I would have to walk out the garage, to the front door then go in and jiggle the lock to get it to work again. Then one day, I open the door and the hole where you insert the key just falls out!!! Really? It just fell out... This is supposed to PROTECT my home and my family, FAIL!!! I have no idea how to fix this thing, I tried, my neighbor tried, no one could get the thing to stay back in. So now I have a doornob with no keyhole, BUT the keypad still opens the door... sometimes. I can't afford to replace it because it costs $200 for this piece of junk... NOT satisfied!
Date published: 2016-01-24
Rated 5 out of 5
from Best Home Automated Lock in the industry With a selling point of 'home connect', I wanted a unit that seamlessly connected to my home automation system. Using the Wink Hub, this unit did exactly that. Over time, I encountered an issue with the locking mechanism, which Kwikset quickly addressed - sending a me a entirely new unit without question.
Date published: 2015-05-26
Rated 5 out of 5
from Peace of Mind! I installed the lock in 1/2 hour and it synced beautifully with my Wink hub. I love to be able to see the door at my work is locked or unlocked.
Date published: 2015-03-12
Rated 5 out of 5
from Love this lock I hate to carry a key and this lock is so easy. I love it.
Date published: 2015-04-16
Rated 5 out of 5
from Very reliable I have owned this lockset for almost two years. I have changed the batteries just once. It uses the SmartKey re-key technology as a quick and easy way to rekey the lockset without replacing the cylinder. The outside levers can be locked or unlocked by key or by using the keypad. I also like that I can turn features on and off using the dip switches to conserve battery life. The Z-wave enables me to unlock and lock using my Android phone (It requires the Mi Casa Verde VeraLite Home Controller). I am glad I purchased this lockset because of the form, function and security features. Note: All of my entry locks are Kwikset SmartKey, so I can rekey and I like the BumpGuard to prevent lock bumping.
Date published: 2015-09-19
Rated 3 out of 5
from Works well but the handle gets loose after a while Installed this lever in July 2012 and adding this to my z-wave network was easy. I love the convenience of not having to use my keys (I still carry them though in case of emergencies). I've also programmed this lever to lock automatically in the middle of the night. What I don't like is that the lever itself gets loose over time and maybe a spring in the lock gets loose which makes it difficult to unlock without turning the lever in a certain way. This is a minor problem when unlocking the handle manually but unreliable when trying to unlock wirelessly.
Date published: 2015-03-11
Rated 5 out of 5
by Sean C
from Kwikset SmartCode Z-Wave - Great with SmartThings! Model: 912TNL TRL ZW 15 SMTFunction: Smartcode Lever with Z-WaveThis was a very simple installation in our vacation home and easily integrates with the SmartThings home automation system. While the standard SmartThings door lock app ('thing') only had basic lock/unlock functions, in their support community it was easy to find a custom plugin that allowed programming of the 30 user slots with TXT/SMS and smart phone push notifications. If heightened security is your goal, the deadbolt product will offer greater difficulty to physically bypass over a level/door latch model such as this one; that said, this product is perfect for secured ease of access and can be complimented with a secondary lock mechanism for even greater security. The SmartKey feature is very useful for re-keying to any existing, custom or new, compatible key insert for changing who has physical access in addition to the electronic key pad.Great product and reliable! Purchasing more for my other locations, highly recommend!
Date published: 2015-05-06
Rated 1 out of 5
by Man Myth and Legend
from Frustrations on so many levels. I purchased this product for its zwave and smart key features. Little did I know it would eat batteries, be inconsistent with connection and the smart rekeying feature would not work. $200 paperweight.
Date published: 2015-05-08
CAN I PUT A HALIFAX HANDLE ON THIS LOCK?
Hello DDM,Thank you for your interest in Kwikset model # 912TNL-TRL-ZW-15-SMT. This unit can not be modified and is not compatible with the Halifax handle.Thank you,Kwikset Support Team
Date published: 2016-06-27
Can this be used on an outdoor gate? How weatherproof is it?
Hello Jeslokin,Thank you for your interest in Kwikset model # 912TNL-TRL-CBC4-11P-SMT. The interior for a SmartCode is not designed for exterior use and should be under cover and needs to be protected from the elements. The exterior can be installed on an outside door but not be exposed to direct weather.Thank you,Kwikset Support Team
Date published: 2016-06-22
Is there a way to change the lever inside to a knob? To prevent dog from opening the door.
Hello LL1,Thank you for your interest in Kwikset model # 912TNL-TRL-ZBC4-15-SMT. The unit can not be altered and is only manufactured for a lever. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-06-20
How to program lock?
Hello Overfelt,Thank you for your interest in Kwikset model # 912TNL-TRL-ZW-11P-SMT. The following link will guide on how to program the lock.http://s7d5.scene7.com/is/content/BDHHI/912-programming-troubleshootingThank you,Kwikset Support Team
Date published: 2016-06-06
I have installed the lock and it appears to be working fine, except the knob on the inside of the door will turn and open even when locked. How do I stop it from doing that?
Hi,I have the same issue and I was also wondering if there is a way to keep it from unlocking the door from the inside just by turning the lever while locked? I just purchase this for my garage interior door and I would like to be able to keep my small kids from been able to open the door just by turning the lever while locked (the standard Kwickset lever I'm replacing did not allow for the door to be open until the lock was turned and unlocked). This is obviously a much more expensive product and I would expect to do what the standard does plus the additional perks. Please provide an answer and don't give us the same response to contact Consumer Service! That is the purpose of this website correct?
Date published: 2016-05-30
Can this lock be integrated with Savant Home Automation system?
Hello Bogie1,Thank you for your interest in Kwikset model # 912TNL-TRL-ZW-15-SMT. Please contact your control dealer for compatibility with your controller.Thank you,Kwikset Support Team
Date published: 2016-05-28
Does this lock works with control4??? Os 8.2?!!
Hello Juan Carlos,Thank you for your interest in Kwikset model # 912TNL-TRL-ZBC4-15-SMT. This lock is compatible with control 4 OS 8.2.Thank you,Kwikset Support Team
Date published: 2016-05-26
Can this lock be used in an exterior door?
Hello MBR,Thank you for your interest in Kwikset model # 912TNL-TRL-ZBC4-11P-SMT. The interior for a SmartCode is not designed for exterior use and should be under cover and needs to be protected from the elements. The exterior can be installed on an outside door but not be exposed to direct weather.Thank you,Kwikset Support Team
Date published: 2016-05-23