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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Avalon Hall/Closet Lever UL in Iron Black
Passage/Hall/Closet Lever UL
Avalon Bed/Bath Lever UL in Iron Black
Privacy/Bed/Bath Lever UL
745AVL 514 SMT
Avalon Keyed Entry Lever UL in Iron Black
Keyed Entry Lever UL
Rated 4 out of
Perfect for a house
I replaced all of the locking and non-locking hardware on all of our doors in 2009 with Kwikset Avalon levers and they are great! We specially ordered the non-SmartKey versions and have had no problems.
Date published: 2016-02-14
My 6 year old exterior use Avalon lever Kwikset assembly is not working. The bolt will not retract. I've removed and can't seem to determine why the bolt will not retract despite rotating the levers. The installation instructions do not address this.
Thank you for your interest in Kwikset model # 740AVL-15-SMT. We apologize for the inconvenience you have encountered. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Kwisket Support Team
Date published: 2016-12-21
I'm having trouble locking the door, the key only turns about half way and won't lock the door. I'm having trouble locking from inside also
Hello Sandy 6950,
Thank you for your interest in Kwikset model # 740AVL-15-SMT. Using the 3/32 hex wrench tighten the set screw on the exterior lever this will unblock the cylinder and the thumb turn on the interior.
Kwikset Support Team
Date published: 2016-08-26
my screw fell out and handle won't stay on. Where can I get a screw. I think this is the style I have. It is key entry. I tried to take the screw out of one that doesn't have a key lock, but it is too large.
Thank you for your interest in Kwikset model # 740AVL-11P-SMT. The set screw is a hidden set screw. Remove the lever from the shaft. On one side of the shaft there is a hole, on the other side there is a silver button, that silver button is the set screw. Place the lever back onto the shaft, using a 3/32" hex wrench tighten the set screw through the lever and shaft.
Kwikset Support Team
Date published: 2016-08-11
I have bought Eight (8) Avalon locks and one key can open all eight. is that a factory fault ?
This is not a factory fault. The pallet that had the locks possibly had all keyed alike boxes on it. This is a rare occurrence. You may rekey the locks if you do not wish to have all the locks keyed alike.
Date published: 2015-11-05
Avalon door entry Lever keeps falling off. How do I fix?
When looking at the shaft on the exterior side of the door with the lever removed. There is on one side a hole, directly on the opposite side there is a silver button. That silver button is the set screw that allows the lever to stay on the door.
Place the lever back on to the shaft, using your 3/32 hex wrench place the wrench through the hole on the side of the lever and through the shaft. Tighten the set screw and the lever should now stay on.
Date published: 2016-04-29
I am missing a set screw for an entry lock -style Avalon- keyed entry lock. Can you send me one or two?
There are two holes on the lever handles, on the interior and exterior which each have a set screw. To tighten or remove the set screw you will need a 3/32nd allen wrench. Please keep in mind that the screw is reverse threaded.
Date published: 2016-04-29
I have a new house. Prior owners left several keyed Kwickset lever locks without keys. They are turn-button lock on one side, and keyed entry on the other. They're in nice shape. How can I re-key them?
Hello Ernie de la Fe,
You may take the locks to a professional lock smith and have them rekeyed.
Date published: 2015-09-12
I have an avalon keyed entry lever and I need to extend the interior lever out to accommodate a window blind unit. Is there an extension available for this? Where can I purchase an extension?
Kwikset does not have extension for our products. In these situations we usually would suggest a knob instead of a lever for the door.
Date published: 2015-06-03