Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Pembroke Hall/Closet Lever UL in Satin Nickel
Passage/Hall/Closet Lever UL
Pembroke Bed/Bath Lever UL in Satin Nickel
Privacy/Bed/Bath Lever UL
745PML 15 SMT
Pembroke Keyed Entry Lever UL in Satin Nickel
Keyed Entry Lever UL
Can I get assistance or return the product? I installed several handset in my house, one of them installed on my daughter's bedroom door is not functioning properly. The outside handle keeps coming off, the concealed screw is to small, or not catching.
Hello Karvizu,Thank you for your interest in Kwikset model # 730PML-11P. We apologize for the inconvenience you have encountered with your product. Please contact Kwikset technical support at 1-800-327-5625 for further assistance on the installation of your product.Thank you,Kwikset Support Team
Date published: 2016-08-01
is I possible to purchase just the concealment screws to put the handle back on the latch mechanism? I have two handles that the concealment screws have backed out on and have now fallen off.
Hello Lance S,Thank you for your interest in Kwikset model # 730PML-15. We apologize for the inconvenience you have encountered with your lock. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in screws for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-05-09
Can I replace the cylinder and turn this into a keyed door lever?
Hello ELG,Thank you for your interest in Kwikset model # 730PML-11P. This unit can not be replaced with a cylinder to turn this into a keyed lever. Kwikset model # 740PML-11P SMT is a keyed entry lever.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-04-26
Is it possible to order a pembroke (model 730pml 514) but with a round drive in latch option, or can a round drive in latch be purchased seperate, if so what is the part number? Also looking for a vendor of hinges that match iron black finish?
Hello Mike J M,Thank you for your interest in Kwikset model # 730PML-514. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in a drive in collar for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-04-11
720PML L03 Is the polished brass finish, solid brass or plated brass finish ?
Hello TomomT,Thank you for your interest in Kwikset model # 720PML L03. The finish on this model is a Lifetime Polished Brass finish that uses a PVD finish.Thank you,Kwikset Support Team
Date published: 2016-03-22
can I get this handle in a "split finish" antique brass outside and chrome finish on interior (bathroom) side?
Hello Kirt,Thank you for your interest in Kwikset model # 730PML-5. We apologize Kwikset does not manufacture any dual finished locks. In order to get the dual finish 2 locks must be purchased in the desired finish then mixing and matching can be done.We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-01-13
I'm not able to get the paper out by pulling where it tells me to pull. i don't want to scratch the lever.
Hello Bonnie,Please remove the lever by using the 3/32 allen wrench to loosen the set screw on the side of the lever. Once the lever is removed use a small flat head screw driver between the mounting plate and the cover plate and lift around the mounting plate.Thank you,Kwikset Support
Date published: 2015-07-06
i have a customer who was using the lido privacy lever's but now decided they need a push button lock instead of a turn knob to engage the lock. Is there another series out there similar to it , or can they get a part to swap it out ?
Hello steve b,Kwikset does not make a push button lock. All of the locking mechanisms have just the turn knob to lock and unlock the door from the interior.Thank you,Kwikset Support
Date published: 2015-06-16