Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Pembroke Hall/Closet Lever UL in Venetian Bronze
Passage/Hall/Closet Lever UL
Pembroke Bed/Bath Lever UL in Venetian Bronze
Privacy/Bed/Bath Lever UL
745PML 11P SMT
Pembroke Keyed Entry Lever UL in Venetian Bronze
Keyed Entry Lever UL
I purchased a set of Dummy handles for my closet door only to find out that they were pre-drilled, is there a way to install the dummies on a pre-drilled door?
Hello jbleecker11,Thank you for your interest in Kwikset model # 720PML-11P. In order to better assist you please contact Kwisket technical support at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-05-11
Hi, I want to ask about the premboke lever material. I want to install it on a hotel at the beach and just want to know about the durability whe you expose it to humed-salty places
Hello GAHotelMex,Thank you for your interest in the Pembroke Hall/Closet Lever in Venetian Bronze model #720PML-11P. All Kwikset finishes are tested for durability in all weather conditions.Thank you,Kwikset Support Team
Date published: 2016-03-18
Can I buy a permbroke set with brass on one side and satin on the other?
Hello Swede,Thank you for your interest in Kwikset model # 720PML-3. It is recommended if dual finished are needed two units will need to be purchased Kwikset model #720PML-15 along with Kwikset model # 720PML-3 can be purchased and be installed with the dual finishes. Kwikset does not manufacture any products with dual finishes. We apologize for the inconvenience.Thank you,Kwikset Support Team
Date published: 2016-02-09
What is the size of the set screw in the handle? Old one fell out
Hello ajgus,The size of the screw is a 3/32 hex screw.Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-07-07
What is the longest shaft can you get on this handle?
Hello oldman 69,Kwikset is needing more information regarding your unit. Please call Kwikset consumer service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-06-24
I need a replacement set screw for a PEMBROKE Hall/Closet Lever. I Tried the Service Number given on an earlier question on this item (1-800-327-6525) and received message that this number is invalid. Please advise.
Hello Ray K,The number you have provided is incorrect. The correct number is 1-800-327-5625 not 6525.Thank you,Kwikset Support
Date published: 2015-06-17
is this a two lever item? and can it be installed on the left side of a stationary french door that already has a drilled door handle hole.
Hello edward,Yes, this unit includes two levers that are reversible for right and left handed doors.Thank you,Kwikset Support
Date published: 2015-06-04
Where can I get a set screw for this lever? They did not have any at local Lowes Hardware Store. Only place in town.
Hey Mary,Please give our consumer service team a call at 1-800-327-6525 and we'd be happy to help you source the parts you need.Thank you,Kwikset
Date published: 2015-06-16