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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Can the Austin hall/closet lever be used, instead of the Cameron knob, on the interior of a door with the Hawthorne handleset with single cylinder deadbolt on the exterior?
Hello Gail,Thank you for your interest in Kwikset model # 720AUL-15. This lever is not compatible with the Hawthorne handle set. However, Kwikset model #966AUL 15 Austin interior pack in Satin Nickel can be special ordered to fit the exterior Hawthorne handle set.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-04-29
Can you get this with a glass knob?
Hello Iris,This unit is not compatible with any other knob.Thank you,Kwikset Support
Date published: 2015-10-22
Can this be used as an exterior handle? Want to use in combination with the keyed exterior version (for a set of french doors) or is there another option.
Hello Ashley,Kwikset products are tested for durability in all weather conditions. Additionally, a new Kwikset product is backed by a limited lifetime warranty.Thank you,Kwikset Support
Date published: 2015-10-21
Please provide dimensions of back plate
Hi sdp,The back plate dimensions are: width 2-13/16" and height 4-7-16".
Date published: 2015-10-21