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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
I plan on purchasing the Avalon Handleset for my entry door but would like the Balboa lever for the inside. will the dummy handle work or do i need to purchase a whole passage door lever?
Hello Bradley,Thank you for your interest in Kwikset Avalon Handle set. The interior Balboa lever for the inside is Kwikset model # 966BL 15. The dummy handle will not work nor will the passage door lever, they are both not compatible with the handle set. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-04-18
I want these handles for my French doors. However, I see that the screw hole on the existing handle are at 6 & 12 o'clock, while in the picture these are at 3 & 9 o'clock. Can I rotate the holes so I don't have to drill again?
Hello rptwiz,Thank you for your interest in Kwikset model # 488BL-15. The holes can not be rotated, you will have to drill the holes for the 3 & 9 o'clock. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-04-15
I have a french door and I have the active lever in no problem. For the other side I need inactive and I have 2 inactive but there is no where to screw them in because the there is a hole for the levers. What to do?
Hello Marianne,Thank you for your interest in Kwikset model # 488BL-15. You may use Kwikset model # 81892 dummy adapter to connect the two dummy levers together on your door. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-03-08
is the lever ADA compliant? if not please recommend those that are. Need unkeyed lever.
Hello multifamily,Thank you for your interest in Kwikset model # 488BL-15. All hall/closet levers are ADA compliant. Models series #200.Thank you,Kwikset Support Team.
Date published: 2016-01-12
do you have this option as a handle for both sides of the door, I am looking to replace both sides of a double door. I am good with the functioning handle on the right but need a dummy left sided handle. the door already has a hole
Hello jason111,Thank you for your interest in Kwikset model # 488BL-11P. When ordering this unit the model will needed to be specified as either a right and or left handed door with an RH or LH in the model number.Thank you,Kwikset Support Team
Date published: 2016-01-11
Do you sell right handed inactive / dummies for balboa satin nickel lever
Hello Coco,This site if for information purposes only. We do not have pricing or the ability to sell product.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support
Date published: 2016-01-03
How many screws are required for this? Balboa half-inactive lever
Hello Dee Dee,The Balboa half-inactive lever has 2 connection screws to hold the unit to the door.Thank you,Kwikset Support Team
Date published: 2015-11-19
My builder is installing Balboa dummies in the bronze finish. The screws shine through the holes of the cover and look absolutely terrible. Are there supposed to be rubber grommets to plug the holes and eliminate the unsightliness?
Hello Mike Gradassi,The levers do not have any covering for the exposed screws. You may contact Kwikset consumer services and have darker screws shipped to you. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in darker screws for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-10-20