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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Do you sell a package with deadbolt/ Need both and to be same key
Hello carp,Thank you for your interest in Kwikset products. The following links provided are the levers that include a deadbolt.lidohttp://www.kwikset.com/products/details/deadbolts/991ll-11p-smt.aspx tustinhttp://www.kwikset.com/products/details/deadbolts/991tnl-11p-smt.aspx For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-08-23
I need to tighten the screws on this lever how do I remove the front to get to the screws
Hello Trav,Thank you for your interest in Kwikset model # 405BL-15-SMT. Using a 3/32 hex wrench loosen the set screw on the interior lever. Remove the lever from the shaft. Lift the base plate away from the door to expose the mounting plate. Tighten the screws. The following link will guide as to how to tighten the screws on the unit.http://s7d5.scene7.com/is/content/BDHHI/40498-01Thank you,Kwikset Support Team
Date published: 2016-08-11
does this entry lever handle work with left handed entry or is for right only
Hello BeckyC,Thank you for your interest in Kwikset model # 405BL-15-SMT. This model is reversible to accommodate the door handing. To reverse the levers, first mount the unit and then loosen the set screws on the levers, then swap the inside handle and outside handle and retighten the set screws.Thank you,Kwikset Support Team
Date published: 2016-08-04
I installed on a right-hand door (hinges on the right from the inside) which orients the handle curve up (the opposite of the depicted handle). This places the twist upward & makes the handle uncomfortable to use. Is there a left handed version?
Hello offhandle,Thank you for your interest in Kwikset model # 405BL-15-SMT. This unit reversible to accommodate the door handing. To reverse the levers, first mount the unit and then loosen the set screws on the levers, then swap the inside handle and outside handle and retighten the set screws.Thank you,Kwikset Support Team
Date published: 2016-07-11
Are these ADA compliant ?
Hello birdsboro,Thank you for your interest in Kwisket model # 405BL-15-SMT. This unit is not ADA compliant. However, model series 200 and 420 are ADA compliant.Thank you,Kwisket Support Team
Date published: 2016-06-24
My door handle is only one year old and does not work, the handle does not move lever. The door is locked now, how can I fix or get the lever out?
Hello Captain,Thank you for your interest in Kwikset model # 405BL-26D-SMT. We apologize for the inconvenience you have encountered. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-06-17
How do I remove plate(s) to install drive-in collar with Kwikset Balboa lever 98050-428?
Hello SGS,Thank you for your interest in Kwikset products. To remove the plates on the latch, using a flat head screw driver place between the plate and the brass oval plate and turn.Thank you,Kwikset Support Team
Date published: 2016-05-16
I need a handle that opens from the inside, even when locked. Will this one do that? If not, which one should I get?
Hello TADC GH,Thank you for your interest in Kwikset products. Kwikset 405BL-5-SMT does not open from the inside when locked. The lock needed is a free interior lock. Kwikset #406 series.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-04-20