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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
How do they work for both right and left handed? If you want the keyed handle facing outward on some doors, the handle would be upside down.
Hello Daveschl,Thank you for your interest in Kwikset model # 300BL-11P. This unit does not feature a keyed handle. This is a bed and bath function with a thumb turn on the interior and a emergency hole on the exterior.Thank you,Kwikset Support Team
Date published: 2016-07-06
does this include both door handles? Is it a set or individual handles.
Hello twinks,Thank you for your interest in Kwikset model # 300BL-26. This unit includes the inside and outside lever, mounting hardware and latch.Thank you,Kwikset Support Team
Date published: 2016-05-23
This lever will fit both left and right sides, with screws on the inside.
Hello Steve egg1,Thank you for your interest in Kwikset model # 300BL-26. This lever is reversible for both left and right sides. Screws will be visible on the exterior side of the door for emergency purposes.Thank you,Kwikset Support Team
Date published: 2016-05-16
Hello, I'm looking to purchase a few of these and want to know if they come as a set for both sides of the doors and if they come with the accessories (latches etc). Thanks and I'll look out for your response.
Hello DeShawn,Thank you for your interest in Kwisket model # 300BL 11P. This set has a thumb turn for the interior lever and does include the latches and mounting hardware.Thank you,Kwikset Support Team
Date published: 2016-05-11
Is this lever considered ADA accessible?
Hello Merwien,Thank you for your interest in Kwikset model # 300BL-15. This lever is not considered ADA accessible. However, Kwikset model series # 200 and # 420 are ADA accessible.Thank you,Kwikset Support Team
Date published: 2016-04-25
how to unlock balboa bed bath if accidently locked from inside ?
Hello har,Kwikset model # 300BL-15 is a Bed/Bath privacy function. The # 300BL will have a turn piece on the inside to be able to lock and unlock the door with. The outside will have a small hole for access to open the door in case of an emergency. Privacy units are not keyed; they would use a generic tool called an emergency key tool to open it from the outside if locked in error or in case of an emergency.Thank you,Kwikset Support Team
Date published: 2016-02-10
I purchased these and they are good but I would like one with a pushbutton lock for the bathroom. Is that available?
Hello ralphpos,Thank you for your interest in Kwikset model # 300BL-15. Please visit your local home improvement special order counter for your specific request. This will give you the opportunity to view the lock before you purchase.Thank you,Kwikset Support Team
Date published: 2016-01-27
Per step 3 of the install instructions, I removed the plates as I have a non-chisled door, and come to find out, the drive-in collar, that the instructions so nicely direct me to install, is not included in the kit. Glad this isn't mentioned on your page.
Hello Chad T,Thank you for your interest in Kwikset model # 300BL-11P. Depending on the model some of the units will include the drive in collar. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in a drive in collar for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-01-16