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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Balboa Bed/Bath Lever in Satin Chrome is rated out of 5 by 1.
Rated 1 out of 5
by Chad T
from Doesn't include required parts. No where on Kwikset's or Home Depot's webpages does it say the drive-in collar is not included for installation of the lever. A matching drive-in collar is also not available as far as I can find.
Date published: 2016-01-16
how to unlock balboa bed bath if accidently locked from inside ?
Hello har,Kwikset model # 300BL-15 is a Bed/Bath privacy function. The # 300BL will have a turn piece on the inside to be able to lock and unlock the door with. The outside will have a small hole for access to open the door in case of an emergency. Privacy units are not keyed; they would use a generic tool called an emergency key tool to open it from the outside if locked in error or in case of an emergency.Thank you,Kwikset Support Team
Date published: 2016-02-10
I purchased these and they are good but I would like one with a pushbutton lock for the bathroom. Is that available?
Hello ralphpos,Thank you for your interest in Kwikset model # 300BL-15. Please visit your local home improvement special order counter for your specific request. This will give you the opportunity to view the lock before you purchase.Thank you,Kwikset Support Team
Date published: 2016-01-27
Per step 3 of the install instructions, I removed the plates as I have a non-chisled door, and come to find out, the drive-in collar, that the instructions so nicely direct me to install, is not included in the kit. Glad this isn't mentioned on your page.
Hello Chad T,Thank you for your interest in Kwikset model # 300BL-11P. Depending on the model some of the units will include the drive in collar. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in a drive in collar for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-01-16
I am trying to put in a lockset for a bedroom that has a door with glass panes and the wood stiles are only 3 and 1 /4 inches wide. Using the 2 and 3 /8 inch offset measurement leaves the handle into the glass. Do you make a strike plate that is shorter
Hello Lorenzo p,Thank you for your interest in Kwikset model # 300BL-5. I believe the strike plate is not the issue here. The strike plate is the plate that is installed on the door frame for the latch to extend into when the door is shut. If you are needing a shorter LATCH, Kwikset latches are adjustable to 2-3/4" to 2-3/8" with no other alternates.We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-01-08
I have this door know and my child locked it from the inside out. Is there a way I can get it unlocked? Do you sell something that can help?
Hello bmq,This is a Bed/Bath privacy function. The unit will have a turn piece on the inside to be able to lock and unlock the door with. The outside will have a small hole for access to open the door in case of an emergency. Privacy units are not keyed; they would use a generic tool called an emergency key tool to open it from the outside if locked in error or in case of an emergency. Please contact Kwikset consumer services at 1-800-327-5625 if this key is needed.Thank you,Kwikset Support
Date published: 2015-11-24
The insert? In the trim is round and not square. Do u sell round "catches"?! All the doors in my house have a cyndriclical part that goes in the hole in the door. I need the round part that goes into the trim. I hope I explained it right
Hi Sando,We're sorry but it may be best to give us a call to help us understand what part it is that you're looking for. We don't want to give you any wrong information and we also may need to ask you questions to help us identify the part. Please call us at 1-800-327-5625 (LOCK).Thank you,Kwikset Support Team
Date published: 2015-10-16
I installed this unit by the specs of the directions and the door lever will not lock from the inside. What am I doing wrong?
Hello AnthonyC,The lock may be defective. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-09-14
hoe do I change the swing of a lock set ?
Hello fausto,Kwikset levers are reversible to accommodate the door handing. To reverse the levers, first mount the unit and then loosen the set screws on the levers, then swap the inside handle and outside handle and retighten the set screws.Thank you,Kwikset Support
Date published: 2015-09-08