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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Does this come with a drive in latch as opposed to a faceplate? Also, are the fasteners hidden or exposed?
Hello Pgw,The lock does not include a drive in collar. You may request a collar by calling 1-800-327-5625 for parts and support. The screws for all privacy locks are exposed.Thank you,Kwikset Support
Date published: 2015-09-28
Could I mix and match? I Would like to purchase a round knob (ie. 7303ac) to work on the outside of the door with the 155 Milan inside. Would the mechanics work?
Hello Bob587,No, you must either use a knob to knob or a lever to lever on the door. Mixing knob to lever is not compatible.Thank you,Kwikset Support
Date published: 2015-09-16
Will this lever work with Kwikset 83014 deadlatch?
Hello Johnny5,Yes, this will work with the 5" back set latch.Thank you,Kwikset Support
Date published: 2015-07-15
Is that a white and black design on the face of the polished chrome handle, or is that a reflection of light?
Hello fstlerner,This is a full chrome lever.Thank you,Kwikset Support
Date published: 2015-11-19
I'm replacing knobs with square corner latch and strike plates, this model has rounded corner plates; are there any options available to address this problem?