Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Polo Patio/Porch Knob in Venetian Bronze
401P 11P SMT
Polo Free Interior Keyed Entry Knob in Venetian Bronze
Keyed Entry Knob, Free Interior
How do you unlock the doorknob
Hello Ajhellen,Thank you for your interest in Kwikset model # 300P-11P. This knob is a Bed/Bath privacy function that features a turn piece on the inside to be able to lock and unlock the door with. The outside features a small hole for access to open the door in case of an emergency. Privacy units are not keyed; they would use a generic tool called an emergency key tool to open it from the outside if locked in error or in case of an emergency.Thank you,Kwikset Support Team
Date published: 2016-01-06
I have Kwikset door knobs throughout the house which is 23 yrs old. the finish on all has worn off. what can i do?
Hello russ47,Kwikset finishes are tested for durability in all weather conditions. Additionally, a new Kwikset product is backed by a limited lifetime warranty for the finish. For qualifying warranty parts please contact Kwikset at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-11-30
Hello, the attached product dimensions does not include the Polo series knobs. Could you please tell me what the knob diameter is? I believe it is callout "C" in the diagrams. Thank you, Marc W Cox III
Hello MarcW,The diameter is 1-7/8" in diameter.Thank you,Kwikset Support
Date published: 2015-11-30
Where can I get an emergency key?
Hello Leonardo,Please contact Kwikset consumer support to request an emergency key for your lock at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-11-25
I need some lockable bronze knobs where the mechanism goes through a hole and does not have a plate attached to it. Fits into a half moon plate on the inside of door frame. All I can find have the plates attached and will not work with our doors
Hello Mr k,All Kwikset knobs and levers have a plate attached to it. This parts are not sold separately.Thank you,Kwikset Support
Date published: 2015-11-24
Hello. Was wondering the width of cover on the door? I have many kwikset knobs on our old doors, but they appear to be wider than the replacements. Thanks.
Hello Chad 1,The width of the cover plate is 2-5/8".Thank you,Kwikset Support
Date published: 2015-10-06
I have a kwikset 25 yrs old. 3" diam rd knob 31/2"rosette.Need replacement?
Hello Raymond,For the most up to date pricing and availability please visit your local home improvement store or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support
Date published: 2015-06-02