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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
When the lock is vertical the knob is locked. Is there any way to switch it so the lock is horizontal when it is locked?
Hello JMS,Thank you for your interest in Kwikset model # 300M-26D. Most of the Kwikset privacy locks are locked when the thumb turn is in the vertical position. This can not be altered. We apologize for the inconvenience.Thank you,Kwikset Support Team
Date published: 2016-02-09
Do you make the little replacement key for this model so i can open from the outside. It has the little flat head on the end?
Hello Jr21,Thank you for your interest in Kwikset model 300M-3. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in an emergency key for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-01-26
In a modular home, the doors are 1 3/8" thick. The bore hole for the knob is 2" across. It is 1 1/4" from the outside of the bore hole to the end of the door and the hole for the latching mechanism is 7/8" with no rectangular indentation. What will work?
Hello JuanitaH,Thank you for your interest in Kwikset model # 300M-26D. This particular model is used for Mobile homes. With a 1-1/8" to 1-1/2" in thickness of the door with a 2-1/8" in diameter hole and back set must be 2-3/4" to 2-3/8". The latch hole requires 1" in diameter. For a standard door the thickness of the door can be 1-3/8" ti 1-3/4" in thickness with the rest of the door the same as above.Thank you,Kwikset Support Team
Date published: 2016-01-04
How big should the hole for this mobile home bed/bath door knob be? Please tell me the inches across and not the circumference.
Hello secret,The bore hole in the door should be the standard 2-1/8".Thank you,Kwikset Support
Date published: 2015-11-20
Will this fit a 1 and 1/8 thick door?
Hi Pinkpomona,The mobile home lock model #300M will on fit on a door that is between 1" to 1 1/2" door thickness.Thank you,Kwikset Support Team
Date published: 2015-07-31
Is this for a door that is 1.25 inches thick?
Hello Snickers,The thickness of the door for a mobile home lock is 1" to 1/2" max.Thank you,Kwikset Support
Date published: 2015-07-20
I need a replacement polished brass knob for a privacy Knob (on outside of door with lock access hole) Series 24883/03 M 021815
Hello Ronesh,Please visit your local home improvement store our our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support
Date published: 2015-05-30