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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
I need to take the door handle off and reverse it. I was able to remove one side but the handle with the locking mechanism catches on the latch in the door at the very end. Is there some sort of special release button that allows this side to be removed
Hello SPJackson,Thank you for your interest in Kwikset model # 300CV-11P. We apologize for the inconvenience you have encountered with uninstalling your product. With the door open, press in on the latch to release the knob from the door.Thank you,Kwikset Support Team
Date published: 2016-07-20
Does Kwikset make a Bath/ Bedroom privacy passage set that locks and unlocks by pushing and turning the entire knob vs the button tab turn left and right for lock/ unlock controls? I need to purchase six of them.
Hello BJE,Thank you for your interest in Kwikset products. The bed/bath privacy locks all have a thumb turn or a press button on the interior to lock the door. Kwikset does not manufacture any locks that have the push the whole knob in and turn to lock.We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-03-28
I need to get replacement screws for a Cove Bed/Bath Knob (Satin Nickel) that hold the door knobs together. Where do I find them?
Hi hewlettcr,Please give us a call so we can get your information and send you the screws you need or email directly through our Ask a Question form on the contact us page of the website. Please call us at #800-327-5625(LOCK).We hope to hear from you soon.Thank you,Kwikset Support Team
Date published: 2015-12-30
I am looking for a lineup of interior privacy and passage locks that have a 3.25" rose (brass finish) to replace existing locks. Does kwikset have this product?
Hello Curtis,We apologize Kwikset roses are 2-5/8" in diameter. Kwikset does not offer a plate in 3.25".Thank you,Kwikset Support
Date published: 2015-09-22