Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
982 514 SMT
982 Single Cylinder Deadbolt UL in Iron Black
Single Cylinder Deadbolt UL
984 514 SMT
984 Double Cylinder Deadbolt UL in Iron Black
Double Cylinder Deadbolt UL
on the smart key locks i know you can set all locks up for one key but can you set the locks up to use a different key in other words two keys that are cut different
Hello chevyman72,Thank you for your interest in Kwikset model # 980-5-SMT. Kwikset Smartkey locks can only utilize one key cut at a time.Thank you,Kwikset Support Team
Date published: 2016-08-11
My 980 11p came without re-key instructions. Lowe's key servicemen described: 1. Using original key, turn 1/4 to the right 2. Insert new key after removing original 3. Turn back to 12 o'clock position 4. ???? When does the smart tool get used in slot????
Hello Curious george,Thank you for your interest in Kwikset model # 980-11P-SMT. The provided link below will guide as to how to rekey your lock.http://s7d5.scene7.com/is/content/BDHHI/smartkeyThank you,Kwikset Support Team
Date published: 2016-08-03
My contractor purchased Yale 771SL15K Keowee and 700H15K Horizon entry keyed door levers/knobs but I prefer to use Kwikset 980 deadbolts with them. Can these Yale plus Kwikset pairs be set to all accept the same key??
Hello BettyB,Thank you for your interest in Kwikset model # 980-11P-SMT. This lock can not be re-keyed to any other brand name keys except the Kwikset key.Thank you,Kwikset Support Team
Date published: 2016-08-01
I lost the little inside handles and set screws for my deadbolts. Can I order just those?
Hello Pagedrew2010,Thank you for your interest in Kwikset 980-15-SMT. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-07-29
I am attempting to install the Smart Key locks on a door that is 1 1/4" thick but the lock is designed for a door thickness of 1 3/4". Is there a back plate I can buy that will extend the thickness or perhaps shorter screws?
Hello PPend,Thank you for your interest in Kwikset model # 980-3-SMT. Kwikset does not manufacture a back plate or smaller screws for a thinner door. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-06-29
I need to replace 4 d.bolts in my house. Each of your d.bolts comes with 2 physical keys. could I have each of the 8 keys set up to open any and all of the 4 doors. In other words, can 1 key be set up on multiple doors?
Hello Uncletv,Thank you for your interest in Kwikset products. If the Kwikset Smartkey deadbolts are purchased, all deadbolts will have the ability to be keyed to one key by following the rekeying instructions included with the unit.Thank you,Kwikset Support Team
Date published: 2016-06-20
I bought the 980 in a pair of locks. It seems to have a part missing. There is nothing but a open hole in the latch mechanism where the rod goes through. The other lockset has an insert which exactly fits the rod allowing it to control the latch.
Hello Jonbob,Thank you for your interest in Kwikset model # 980-L03-SMT. We apologize for the inconvenience you have encountered. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-06-14
How many keys come with this lick
Hello Joey,Thank you for your interest in Kwikset model # 980-501-SMT. 2 physical keys are included with the lock.Thank you,Kwikset Support Team
Date published: 2016-05-24