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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
982 15 SMT
982 Single Cylinder Deadbolt UL in Satin Nickel
Single Cylinder Deadbolt UL
984 15 SMT
984 Double Cylinder Deadbolt UL in Satin Nickel
Double Cylinder Deadbolt UL
980 Single Cylinder Deadbolt in Satin Nickel is rated out of 5 by 50.
Rated 5 out of 5
from A Landlord's Best Friend I have been using Kwikset locks for some time now (15+ years). They have been making master-keyed locks for apartments (Titan was the early name for this line) and now the Smart Lock line works great for my single family rentals. These are good because there are often more locks & styles of locks on a house and I can set them all to work with one key, how convenient. By following the simple instructions I am able to "rekey" a lock in under 1 minute, with only a new set of keys, and no tools. If you do not rush the process, you will be pleased with the results and never have to dis-assemble a lock again!
Date published: 2015-06-22
Rated 4 out of 5
from Better information would be helpful! I had an existing deadbolt on a steel door in an older home that I wanted to either rekey or replace. There is no locksmith within 30 miles. I spent hours trying to find what I needed to rekey the old deadbolt with no luck; I couldn't find anybody who either knew how or who had the replacement parts available. So I just figured I'd buy a new one, but again, couldn't find info to assure me that today's products would fit in this old steel door. I finally just took a chance and bought the Kwikset and it worked. That's good -- but it would have been GREAT if I hadn't had to waste so much time trying to climb the learning curve. Better info online for the DIYer would be enormously helpful.
Date published: 2016-02-26
Rated 4 out of 5
from Good but overpriced. I needed a deadbolt that was actually black (as opposed to oil rubbed bronze), so this was about my only choice. The smartkey feature is pretty cool and easy to use, although I didn't really need it. The key it came with was a little hard to turn in the lock, but I set the lock to use another key and it works better. I needed longer screws and spindle for my thicker door, which arrived a couple of days after I called the number in the instructions. I'm pretty happy with it so far, but I wish it were half the price.
Date published: 2010-07-30
Rated 4 out of 5
from Excellent convenience I have been using this smartkey product as the locks in my 36 unit apartment complex for almost ten years now and I am very pleased. They make it so easy to change the key when a tenant has lost control of their security, or when I turn the apartment for new tenants. I have had trouble with maybe 5 of the locks mysteriously falling out of calibration, but i was able to remove and replace them with very prompt warrantys or simply rekey them with a tool. Fabulous product and excellent customer service!
Date published: 2016-04-05
Rated 5 out of 5
from love the re-key I love how easy it is re-key a lockset with the Kwikset.
Date published: 2015-04-17
Rated 3 out of 5
from Beautiful lock, quit working I bought this deadbolt about a year ago and it looks great and worked superbly once Kwikset sent me a way to reverse the mechanism for my door, which they did promptly and was easy to do. After this it worked easily and smoothly until about a month ago when it suddenly would not lock with any of the keys. My guess is because it can be keyed at home with a special tool, one has slipped and no longer fits the key. Now where is the tool and instructions....
Date published: 2016-02-23
Rated 5 out of 5
from Very Easy My house is 6 years old and the builder put in Iron Black hardware which I Love. The problem is that the deadbolts are not very good and one of them fell apart and broke. I found handlesets and they had something very close to the loook of my hardware. The shippment was on time and fit perfectly.Since the one worked I will replace all my deadbolts in the house cause their just that much better. Top materials and very good help. Awesome!
Date published: 2009-03-08
Rated 5 out of 5
from Excellent product and delivered fast! Easy transaction, fast delivery. High quality construction and precision made parts for a smooth operation. Following the instructions, it was a simple process to install.. These locks are made to high standard and you can tell by the precision parts and solid construction. One thing to note to buyers that isn't mentioned. You will probably need a small sharp wood chisel for the strike plate and the latch. This is because this product is shipped with a stronger heavier gauge metal that is slightly thicker and can cause the door to rub. Its a quick easy fix with a sharp wood chisel and small hammer. Even something as simple as the strike plate screws are made better and stronger. I ordered about a dozen different knobs and latches and there was one small item that was mixed up in shipping but one phone call and it was fixed immediately and cost me nothing.
Date published: 2012-01-23
on the smart key locks i know you can set all locks up for one key but can you set the locks up to use a different key in other words two keys that are cut different
Hello chevyman72,Thank you for your interest in Kwikset model # 980-5-SMT. Kwikset Smartkey locks can only utilize one key cut at a time.Thank you,Kwikset Support Team
Date published: 2016-08-11
My 980 11p came without re-key instructions. Lowe's key servicemen described: 1. Using original key, turn 1/4 to the right 2. Insert new key after removing original 3. Turn back to 12 o'clock position 4. ???? When does the smart tool get used in slot????
Hello Curious george,Thank you for your interest in Kwikset model # 980-11P-SMT. The provided link below will guide as to how to rekey your lock.http://s7d5.scene7.com/is/content/BDHHI/smartkeyThank you,Kwikset Support Team
Date published: 2016-08-03
My contractor purchased Yale 771SL15K Keowee and 700H15K Horizon entry keyed door levers/knobs but I prefer to use Kwikset 980 deadbolts with them. Can these Yale plus Kwikset pairs be set to all accept the same key??
Hello BettyB,Thank you for your interest in Kwikset model # 980-11P-SMT. This lock can not be re-keyed to any other brand name keys except the Kwikset key.Thank you,Kwikset Support Team
Date published: 2016-08-01
I lost the little inside handles and set screws for my deadbolts. Can I order just those?
Hello Pagedrew2010,Thank you for your interest in Kwikset 980-15-SMT. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-07-29
I am attempting to install the Smart Key locks on a door that is 1 1/4" thick but the lock is designed for a door thickness of 1 3/4". Is there a back plate I can buy that will extend the thickness or perhaps shorter screws?
Hello PPend,Thank you for your interest in Kwikset model # 980-3-SMT. Kwikset does not manufacture a back plate or smaller screws for a thinner door. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-06-29
I need to replace 4 d.bolts in my house. Each of your d.bolts comes with 2 physical keys. could I have each of the 8 keys set up to open any and all of the 4 doors. In other words, can 1 key be set up on multiple doors?
Hello Uncletv,Thank you for your interest in Kwikset products. If the Kwikset Smartkey deadbolts are purchased, all deadbolts will have the ability to be keyed to one key by following the rekeying instructions included with the unit.Thank you,Kwikset Support Team
Date published: 2016-06-20
I bought the 980 in a pair of locks. It seems to have a part missing. There is nothing but a open hole in the latch mechanism where the rod goes through. The other lockset has an insert which exactly fits the rod allowing it to control the latch.
Hello Jonbob,Thank you for your interest in Kwikset model # 980-L03-SMT. We apologize for the inconvenience you have encountered. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-06-14
How many keys come with this lick
Hello Joey,Thank you for your interest in Kwikset model # 980-501-SMT. 2 physical keys are included with the lock.Thank you,Kwikset Support Team
Date published: 2016-05-24