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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
782 3 SMT
782 Single Cylinder Deadbolt UL in Polished Brass
Single Cylinder Deadbolt UL
784 3 SMT
784 Double Cylinder Deadbolt UL in Polished Brass
Double Cylinder Deadbolt UL
785 Double Cylinder Deadbolt in Polished Brass is rated out of 5 by 3.
Rated 4 out of 5
from deadbolt brass finish purchased several of these very durable and good security
Date published: 2015-02-27
Rated 5 out of 5
by bacchus 1
from PERFECT IN EVERY WAY I outfitted my whole house with the double cylinder smart key dead bolts and it could not have been easier. All worked as designed and was beautiful after installation. The smart key option is the way to go. All of my door handles are also KwikSet. The product is durable and great looking-"It's a Winner"
Date published: 2015-05-08
Rated 5 out of 5
from Easy to install Kwik set makes this lock dummy proof with their installation instructions. They are my choice every time I need a lock for my property maintenance.
Date published: 2016-01-11
Hi, I have a Kwikset installed by the builder but do not have the exact model number. It is installed on the main front door. The problem is that it is now loosen and do not have any screws either interior or exterior side. I was unable to install?
Hello Noor Saleem,Thank you for your interest in our Kwikset products. We apologize for the inconvenience you are having with your lock. It sounds like you have the 980 series deadbolt. Located under the turn piece on the interior side of the door there is a hole that requires a 1/16" allen wrench to remove the set screw. Once the set screw is removed, the turn piece can be removed and the plate can also be removed, exposing the mounting phillips screws that may be tightened at this point.Thank you,Kwikset Support
Date published: 2016-01-07
Can I get four of the 785 double cylinder polished brass keyed the same
Hello bone48,Yes, you may take the lock to a professional locksmith to key the locks for you with the same key.Thank you,Kwikset Support
Date published: 2015-12-05
Is there a latch designed for installation without screws. The lower lido has one that way?
Hello pparrott,You will need a drive in latch for your deadbolt. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset support
Date published: 2015-09-14
Bought two 785 Double Cylinder Venetian Bronze Deadbolt through Home Depot. Decided we need key on exterior and non-keyed interior. Bought 663 Venetian Bronze Single Sided Deadbolt but is not compatible w/ 785. Pls recommend best product replacement.
Hello Daniel,You will need to purchase the model series # 780.Thank you,Kwikset Support
Date published: 2015-08-24
I'm replacing a double cylinder bronze dead bolt. The diameter in the door is only 1 1/2 inches and lock lies flat on the door. I bought the 985 at Home Depot and it requires a larger diameter hole and does not lie flat. Which lock do I buy?
Hello Frenchydude,For further assistance please contact Kwikset consumer Support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-08-17
A worker tried to change the key on a Smartkey deadbolt but somehow messed the rekeying up. The original key or the new key now doesn't work with the deadbolt cylinder. No key works on it. How do I recover that cylinder, if at all?
Hello daveP,Below you will find some trouble shooting steps to reset your cylinder.1st: Insert the last key that you tried to program to the unit.2nd: Pull the key out a notch at a time and try to turn it at the same time to the quarter turn position to the right.3rd: If the key turns to the quarter turn position, insert your smart key tool and then remove your key.4th: Remove the key and Insert the key that came with the box and turn it back to vertical at 12 o'clock.5th: Then re-do the re-keying steps that came with the box.If further assistance is needed please contact Kwikset Support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-08-06
how do you remove it, what is the screw size?
Hello,To remove the 785 deadbolt from the door. Remove the two screws on the interior side of the door, remove the face plate then remove the two screws behind the face plate with a flat head screw driver.For further assistance please contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-07-28
How do I remove a double cylinder lock from a door? The key only works on one side of the lock and I need to take it out to see if I can repair it. It is probably 2 to 3 years old. Can you direct me on how to get it out of the door? I can send a pic.
Hello Charlie Gentis,Please click on the link below, this will assist in the installation of your double cylinder deadbolt.http://s7d5.scene7.com/is/content/BDHHI/21227-07Thank you,Kwikset Support
Date published: 2015-06-15