Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
782 15 SMT
782 Single Cylinder Deadbolt UL in Satin Nickel
Single Cylinder Deadbolt UL
784 15 SMT
784 Double Cylinder Deadbolt UL in Satin Nickel
Double Cylinder Deadbolt UL
Currently have double cylinder that I want to replace. The depth from face-to-face appears to measure 3 1/4". Which model do you think I have?
Thank you for your interest in Kwikset products. In order to better assist you please contact Kwikset consumer services at 1-800-327-5625.
Kwikset Support Team
Date published: 2016-04-14
i installed the Quickset double cylinder deadbolt today. it went on good and the lock on the inside of home locks beautifully. however, the outside lock acts as if it's stuck ...the key will not release the lock nor turn to lock it. Again, inside works go
Thank you for your interest in Kwikset model # 785-11P-SMT. It is recommended to rekey the exterior lock with the same key.
If further assistance is needed please contact Kwikset technical services at 1-800-327-5625.
Kwikset Support Team
Date published: 2016-03-28
I am replacing 3 exterior door handles and deadbolts. I have the lido antique brass. Is there a set to match? I would like deadbolts and door handles.
Thank you for your interest in Kwikset products. There are a wide variety of locks and deadbolts that are featured in the Antique brass finish.
You may want to retrieve the desired model number on kwikset.com
For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspx
Kwikset Support Team
Date published: 2016-02-11
Hi, I have a Kwikset installed by the builder but do not have the exact model number. It is installed on the main front door. The problem is that it is now loosen and do not have any screws either interior or exterior side. I was unable to install?
Hello Noor Saleem,
Thank you for your interest in our Kwikset products. We apologize for the inconvenience you are having with your lock. It sounds like you have the 980 series deadbolt. Located under the turn piece on the interior side of the door there is a hole that requires a 1/16" allen wrench to remove the set screw. Once the set screw is removed, the turn piece can be removed and the plate can also be removed, exposing the mounting phillips screws that may be tightened at this point.
Date published: 2015-12-16
Can I get four of the 785 double cylinder polished brass keyed the same
Yes, you may take the lock to a professional locksmith to key the locks for you with the same key.
Date published: 2015-10-03
Is there a latch designed for installation without screws. The lower lido has one that way?
You will need a drive in latch for your deadbolt. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.
Date published: 2015-09-14
Bought two 785 Double Cylinder Venetian Bronze Deadbolt through Home Depot. Decided we need key on exterior and non-keyed interior. Bought 663 Venetian Bronze Single Sided Deadbolt but is not compatible w/ 785. Pls recommend best product replacement.
You will need to purchase the model series # 780.
Date published: 2015-08-24
I'm replacing a double cylinder bronze dead bolt. The diameter in the door is only 1 1/2 inches and lock lies flat on the door. I bought the 985 at Home Depot and it requires a larger diameter hole and does not lie flat. Which lock do I buy?
For further assistance please contact Kwikset consumer Support at 1-800-327-5625.
Date published: 2015-08-17