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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
782 L03 SMT
782 Single Cylinder Deadbolt UL in Lifetime Polished Brass
Single Cylinder Deadbolt UL
784 L03 SMT
784 Double Cylinder Deadbolt UL in Lifetime Polished Brass
Double Cylinder Deadbolt UL
780 Single Cylinder Deadbolt in Lifetime Polished Brass is rated out of 5 by 25.
Rated 1 out of 5
by Barry P
from Poor security on all Smart Locks. You can open any of the smart lock series with a flat head screwdriver and a pair of pliers for a little better grip. Just stick the flathead screwdriver in the keyhole, and just turn it back and forth a little bit, use pliers/vicegrips for a better grip. Just for a few seconds keep turning back and forth as hard as you can and you'll feel it start to give, and in a pretty short period of time, then it will just give and turn. 30 second , maybe a minute, and they are in. Sidebar is made of cheap plastic and gives under a little pressure. Granted you can't pick them, but you can break one with just as much ease and a lot less skill. It's convenient for any little thug with common tools to get in.
Date published: 2015-07-14
Rated 5 out of 5
by Marys Rentals
from Great for rentals! I have purchased at least ten of these over the past three years. The lock works well and the finish still looks good. I have re-keyed one of them three times, due to tenant turnover. This has saved me more than the cost of the lock. Before I had to take the lock off to bring it to a locksmith. That meant that I had to put a temporary lock on the door until the re-keyed lock was returned. Then I had to pick up the lock from the locksmith, take the temporary lock off, put the re-keyed lock back on.....wow. Now I can re-key a whole house in less than fifteen minutes. Of course, ease of use and good looks are just the cover story. One of the rentals was broken into, but not through the door. They tried to jimmy the lock, but were unsuccessful. The thieves then threw a brick through a window, setting off the alarm. LOVE THIS LOCK!
Date published: 2015-02-09
Rated 5 out of 5
from Great price, easy install and re-key I just pruchased a new home in Florida. The first thing I usually do is call a lock smith. You can bet the bill will be multiple hundreds of dollars. This time with the Smart Key technology, my son and I replaced all locks and re-keyed them in less than an hour. Im talking 4 doors, 4 dead bolts and 1 knob style lock. The quality and instructions were well written and easy to understand. Great lock sets at a great price. Ill never buy another type lock.
Date published: 2016-02-06
Rated 5 out of 5
from Kwikset 780 Single Cylinder Deadbolt in Antique Br I have two (2) installed on my doors with the 740 Juno Entry Lock in Antique Brass. I like the smart key function so I can re-key both locks as necessary without having to take the cylinders to the store for re-keying. The installation goes together in a few minutes. Anyone can install this lock in an existing opening. We like the antique finish and the locksets work smoothly and perfectly. I'm a Kwikset consumer for life.
Date published: 2015-06-19
Rated 3 out of 5
by Wade Z
from Tempermental Locking/Unlocking I installed 5 dual deadbolts in June of 2013. Of the five, one was immediately difficult to lock/unlock and I discovered that I had to lift and or jiggle the key to allow the lock to function, I received a new tumbler, installed it and the lock was fine after that. Now I have two other locks that are doing the same thing. All locks are keyed alike and changing keys does not resolve the issues.
Date published: 2016-03-16
Rated 4 out of 5
from Nothing is Nicer Looking Brass is a rich look and worth the price. The lock itself is efficient and solid. Stopped someone from breaking in our home. The lifetime finish is a tough to guarantee, yet the company has replace 3 of 7 no argument. Those were by our pool and pitted. This is why you buy the top line product, quality and service.
Date published: 2015-07-22
Rated 1 out of 5
from SMT key,not so smart I'm a local mobile Locksmith, not a distributor. I have trouble with the Smart key system. I have had several cylinders fail. I have some that don't work in the cradle. When a SMT is on the only door and there is no key the options are limited, compared to picking or the cost of a cylinder if you have to drill.
Date published: 2015-06-23
Rated 5 out of 5
from Pow !! This product hits a Home Run at my Home! During a recent re-model we replaced all the interior doors in our home and with them we added the Smart Key system on all of the deadbolts. This product is excellent and now allows us to give a temporary key to visitors that can be switched back in a few minutes by using the Smart Key feature.
Date published: 2015-02-10
Can you supply Parts- Society Brass single dbolt-dk bronze. The numbers on the box- 711 10B RCSK2, 97110-021, 4204969136, M1028040653. The dealer is out of business. Parts on the opposite side of cylinder are missing-Model 711-Instr # 6.
Hello Dab2,Thank you for your interest in Kwisket products. Society Brass is no obsolete and has been replaced with Kwisket Signature Series. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-07-12
RE: 780 Single Cylinder Deadbolt - I'm using it on an interior solid core closet door. Replacing this for standard closet door unit. How long is the throw bolt? (single bore door, not double bore)
Hello Danora,Thank you for your interest in Kwikset model # 780-15-SMT. The backset on the latch is adjustable from 2-3/4" to 2-3/8".Thank you,Kwikset Support Team
Date published: 2016-07-11
There is a black plastic piece that sits over the inside of the of the lock. Is thissupposed to be removed before installation. I am having a terrible timeinstalling this. Thank you for any help.
Hello wlinda,Thank you for your interest in Kwikset model # 780-15-SMT. Please contact Kwikset technical support at 1-800-327-5625 for further assistance regarding your installation.Thank you,Kwikset Support Team
Date published: 2016-07-06
can these be keyed to a master key as well as individual keys?
Hello mark m,Thank you for your interest in Kwikset model # 780-3-SMT. This lock can not be master keyed. However, Kwikset Key control deadbolt can be master keyed.Thank you,Kwikset Support Team
Date published: 2016-06-24
What is the inner part of this lock made of?
Hello Lkelly22,Thank you for your interest in Kwikset model # 780-15-SMT. The inner part of this deadbolt is made of Zinc.Thank you,Kwikset Support Team
Date published: 2016-02-04
does one side have a latch? picture does not show
Hello old man,Thank you for your interest in Kwikset model # 780-5-SMT. This model includes the latch for the side of the door to keep the door closed.Thank you,Kwikset Support Team
Date published: 2016-02-01
I have a Kwikset deadbolt that is lose and spinning. There are no visible screws on the inside to tighten. I took the inside handle off so I could remove the inside plate and find the screws but the plate would not come off. How do I get this task done?
Hello JohnJ,Thank you for your interest in Kwisket model #780 L03 SMT. This model has visible screws located on the interior plate. These screws are holding the interior deadbolt to the door. If you do not see the screws on the plate, the model number you have provided may the the incorrect model number. The model number you may have is the #980 series. This will require a 1/16" allen wrench to loosen and remove the small set screw located under the turn piece on the interior deadbolt. Once this is removed the turn piece will then have the ability to be removed as well. At this point the cover plate that was held on by the turn piece should come off, and expose two more mounting screws under the plate.If further assistance is needed please contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-12-14
neither key works in deadbolt but ok in lever, now what can I do to rekey deadbolt?
Hello Rwmorgan48,Below you will find some trouble shooting steps to reset your cylinder.1st: Insert the last key that you tried to program to the unit.2nd: Pull the key out a notch at a time and try to turn it at the same time to the quarter turn position to the right.3rd: If the key turns to the quarter turn position, insert your smart key tool and then remove your key.4th: Remove the key and Insert the key that came with the box and turn it back to vertical at 12 o'clock.5th: Then re-do the re-keying steps that came with the box.If further assistance is needed please contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-12-08