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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Cove Knob with Single Cylinder Deadbolt Combo Pack in Venetian Bronze is rated out of 5 by 10.
Rated 3 out of 5
from Yay! Well.. It kept out my neighbors crazy cleaning lady. She rattled the doors knobs badly one day when she thought nobody was home.
Date published: 2016-03-05
Rated 5 out of 5
from Simple and easy I bought this combo pack about a year ago and had the deadbolt fail. It was heavily used and facing the sun with no protection from the elements. The cylinder (where the key goes) just came out but after I called the company and they gave a new replacement fairly quickly so I was very satisfied. I do understand that all products fail and other factors like the environment affect its quality but having a lifetime warranty really helps.Installation was very simple and took no time.
Date published: 2016-02-15
Rated 5 out of 5
from Great Buy! I purchased this to change an older lock plus I wanted something black/dark. I installed this easier by myself with no fuss. Everything fits and still works and looks great! Only small thing I did encounter was the deadbolt being a bit harder to turn with a key, no problem, if this occurs try getting a little WD-40 into the deadbolts key entry.
Date published: 2012-11-26
Rated 5 out of 5
from Great product These are the best lock sets since bubble gum, I like the fact I can re-key them anytime with ease. I love them so much I installed them throughout my whole house 8 sets total. They are just great and the customer service to, I had a cylinder that was not working right and I called customer service and I had a replacement in 2 day, Just great
Date published: 2016-01-26
Rated 1 out of 5
from Misleading The locks on their website does not come with drive-in latches for the doorknobs just the deadbolt (sent separately) I can't get a response from their customer service. I would recommend shopping some where that will provided you with these.
Date published: 2014-02-05
Rated 4 out of 5
from Solid construction and finish is great Great product read directions to help with install once you know how to put the screws in its very easy install
Date published: 2014-07-19
Rated 5 out of 5
from Really liked them. Replaced all my knobs on the entry doors. All the sets were keyed the way I requested. Very sturdy.
Date published: 2014-09-26
Rated 5 out of 5
by WM Derzy
from Great Product! Great Price! Great product, easy to install. Good quality for the price!Will return again for future business!
Date published: 2015-12-31
What to do If rekeying fails and keys don't work
Hello Justinh2001,Thank you for your interest in Kwikset products. We apologize for the inconvenience you have encountered with re-keying your lock.Below you will find some trouble shooting steps to reset your cylinder. Please try this process with both the included keys and the keys that was used when rekeying the lock.1st: Insert the last key that you tried to program to the unit.2nd: Pull the key out a notch at a time and try to turn it at the same time to the quarter turn position to the right.3rd: If the key turns to the quarter turn position, insert your smart key tool and then remove your key.4th: Remove the key and Insert the key that came with the box and turn it back to vertical at 12 o'clock.5th: Then re-do the re-keying steps that came with the box.If further assistance is needed please contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-07-20
I lost the installation instructions for the dead bolt. can you direct me in your website or email installation instructions. Like today please. Thank you.
Hello Anjanette,The following link will guide to through the installation.http://s7d5.scene7.com/is/content/BDHHI/5024885Thank you,Kwikset Support
Date published: 2015-12-08
I purchased this for a new door. There are no keys. No re-keying equipment within the package. I do not understand. Please advise.
Hello nay,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in missing parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-09-01
I recently re-keyed the deadbolt it comes with but I have yet to figure out how to re-key the cove knob there's no smart key re-key entry how can I do this ?
Hello,For further assistance in re-keying your lock, please contact Kwikset Consumer support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-07-28
Does this lock have keyed deadbolt both inside and out, either standard or as an option? This would be useful for security for doors with glass if the inside deadbolt also requires a key.
Hi JonnyRingo84,We would recommend the 665 model series double cylinder deadbolt,http://www.kwikset.com/products/details/deadbolts/665-11p-smt.aspxThank you,Kwikset
Date published: 2015-04-23