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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Retrofit Kit for 663 Thumbturn in Satin Chrome
Thumbturn One Side with Exterior Plate UL in Satin Chrome
Single Sided Deadbolt with Exterior Plate UL
Can this double cylinder deadbolt be installed in a vertical configuration (i.e. I want to secure one side of a french door to the lintel above the door, as opposed to securing the French doors to one another)?
Hello MAK18,Thank you for your interest in Kwikset model # 665-3. It is not recommended to install the unit to work in a vertical position, this may cause the lock to function improperly and the door may be not secured properly.Thank you,Kwikset Support
Date published: 2016-01-15
I'm looking for a double lock with knobs for an exterior gate protecting entrance to home front entry Suggestions?
Hello RKO,Kwikset only features double cylinder deadbolts. Kwikset does not manufacture knobs that have double cylinders on the interior and exterior side of the door.Thank you,Kwikset Support
Date published: 2016-01-13
I recently purchased this lock, and during the install I realized I needed a kit to allow this lock assembly to work with a 2" thick door. Where do I get such a kit?
Hello Roger Despres,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-11-17
I need 14 keyed alike. Can Home Depot provide?
Hello ssw,You can visit your local home improvement special order counter to request all keyed alike locks.Thank you,Kwikset Support
Date published: 2015-10-14
I have a double cylindar deadbolt polished brass. The key hole broke and pulled out, dropping the tiny pins all over the floor. I need a replacement deadbolt.. I have lubricated it several times b/c it was "grinding' when locking/unlocking the bolt.
Hello stilwellrx,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-11-16
Do you sell an extension kit that works with your 665 deadbolt? (For thicker doors)
Hello Banzaibaucom,Kwikset deadbolts can fit doors that are 1 3/8" to 1 3/4" standard. You can get a thick door kit to allow the deadbolt to fit on a door that is up to 2 1/4" thick. To request a thick door kit please call Kwikset Consumer Services at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-10-13
Lost keys. How do I change to nek key?
Hello David60,This is a pin and tumbler lock. In order to have new keys for this lock you will need to have a professional lock smith read the pins in the lock to cut a new key for you for a cost.Thank you,Kwikset Support
Date published: 2015-08-14
how to remove kwikset double cylinder deadbolt fromthe door
Hello bautista,On the interior side of the door, you will locate the two phillips screws on the face plate. Remove the two screws and remove the face plate. Once the face plate is off you will see grooves for a flat head screw driver in each of the holes. Using a flat head screw driver remove the long screws and the unit will come off the door.Thank you,Kwikset Support
Date published: 2015-08-10