Do not use prints made from this website to mark distances.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Retrofit Kit for 663 Thumbturn in Satin Chrome
Thumbturn One Side with Exterior Plate UL in Satin Chrome
Single Sided Deadbolt with Exterior Plate UL
I have a double cylindar deadbolt polished brass. The key hole broke and pulled out, dropping the tiny pins all over the floor. I need a replacement deadbolt.. I have lubricated it several times b/c it was "grinding' when locking/unlocking the bolt.
Hello stilwellrx,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-09-23
Do you sell an extension kit that works with your 665 deadbolt? (For thicker doors)
Hello Banzaibaucom,Kwikset deadbolts can fit doors that are 1 3/8" to 1 3/4" standard. You can get a thick door kit to allow the deadbolt to fit on a door that is up to 2 1/4" thick. To request a thick door kit please call Kwikset Consumer Services at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-08-27
Lost keys. How do I change to nek key?
Hello David60,This is a pin and tumbler lock. In order to have new keys for this lock you will need to have a professional lock smith read the pins in the lock to cut a new key for you for a cost.Thank you,Kwikset Support
Date published: 2015-08-14
how to remove kwikset double cylinder deadbolt fromthe door
Hello bautista,On the interior side of the door, you will locate the two phillips screws on the face plate. Remove the two screws and remove the face plate. Once the face plate is off you will see grooves for a flat head screw driver in each of the holes. Using a flat head screw driver remove the long screws and the unit will come off the door.Thank you,Kwikset Support
Date published: 2015-08-10
I need a double cylinder deadbolt & keyed entry lever for a steel gate w/ a thickness of 1". All the information I could find indicates that the Kwikset locksets will work only w/ a minimum thickness of 1 3/8"
Hello jamesaa,Thank you for your interest in Kwikset products. Kwikset manufactures the single cylinder deadbolt and knob to fit a 1" thickness door. This would be a mobile home collection. You can find the model series with an "M" placed after the first 3 digits of the model.Thank you,Kwikset Support
Date published: 2015-08-10
I bougth two pieces for the same door, when ended installation notice both has the same combination key, how can I change it? Have All pieces of this model has the same key combination?
Hello AAlejos,Kwikset model # 665-15 can be re-keyed by a locksmith for a nominal charge.Thank you,Kwikset Support
Date published: 2015-07-15
Does Kwikset sell a rectangular satin nickel striker plate that has outer dimensions of 2 1/4" x 1"? Those are the dimensions of the existing hole in my doorframe and the plate that came in the Kwikset deadbolt package is too big (2 3/4" x 1 1/8").
Hello garyz,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-06-02
I have purchased a home that that has three doors with double cylinder kwickset deadbolts and one has the single cylinder kwickset deadbolt with latch on inside. Is there a kit available to remove the inside cylinder and replace with a latch style?
Hello Locked In,Kwikset does not make a conversion kit for the deadbolt. Single cylinder deadbolts must be purchased.Thank you,Kwikset Support
Date published: 2015-06-01