Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Retrofit Kit for 663 Thumbturn in Venetian Bronze
Thumbturn One Side with Exterior Plate UL in Venetian Bronze
Single Sided Deadbolt with Exterior Plate UL
Rated 2 out of
I use the Smart Key knobs and deadbolts at my facility. The rekey option makes it very easy to change as needed. However, the latches wear out very fast at the handle turning mechanism point of contact. The deadbolts do not hold up well, the keyway starts floating, and sometimes the keys will get stuck or the keyway will not return to the starting position. I contacted customer service for warranty or repair and was told they do not warrant the product in a commercial setting and do not do repairs on their own locks. Very disappointing.
Date published: 2016-02-22
Rated 1 out of
Poor quality - horrible instructions
Where are steps 8 through 11 for a 2 1/4 inch door!!! Not in the box, not on your website! if you do not include them - do not refer to them in your instructions!
Date published: 2016-03-27
I need to purchase a kwikset 665 double cylinder deadbolt in venetian bronze. I'm buying it to match a bunch of other ones I already have. They matched key code on the old box was 12540. How do I purchase one of these?
Thank you for your interest in Kwikset model # 665-11P-SMT. These locks may not be ordered using the same key code on the box. This lock features the Smartkey Technology that will allow rekeying of the lock to the existing key that you would like to use in the lock with out the use of a lock smith.
Kwikset Support Team
Date published: 2016-08-22
I want to convert a single-cylinder (with thumbturn) to a double-cylinder, but the external finish (Venetian Bronze) is different from the interior finish (Brushed Nickel). Can I order a double-cylinder deadbolt with two finishes?
Kwikset does not manufacture mixed finished products. You will need to purchase two double cylinder deadbolts in the desired finish and mix and match the two. You can not convert a single cylinder deadbolt to a double cylinder deadbolt, they are not compatible.
Date published: 2015-09-12
where can I get the instructions to rekey using Smartkey?
Please click on the link below for rekeying instructions for your lock.
Date published: 2015-07-06
How do you rekey this deadbolt to be the same on both sides? I followed the instructions, but it only works on the first side that was rekeyed. The other side is now locked and doesn't work with either key (original or new).
Both sides of the deadbolt would need to be re-keyed to the same key you want to use because they are 2 separate cylinders.
Kwikset Support Team
Date published: 2015-05-23