Do not use prints made from this website to mark distances.
Due to individual printers, dimensions on installation instructions may not print
at an accurate scale.
Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Retrofit Kit for 663 Thumbturn in Venetian Bronze
Thumbturn One Side with Exterior Plate UL in Venetian Bronze
Single Sided Deadbolt with Exterior Plate UL
Why is the lever on the deadbolt vertical when locked instead of horizontal? Is there a way to reverse this?
Hello sandy915,Thank you for your interest in Kwikset model # 660-11P. The interior turn piece is vertical when lock and can not be modified. We apologize for the inconvenience.Thank you,Kwikset Support Team
Date published: 2016-08-18
I have purchased six of your 660 dead bolts two for each door one installed low the other high on door. Will having two of these locks help prevent entry by kicking? The rear of both dead bolts are reinforced with 1/2" plate steel. Will thbolt hold?
Hello eodguy,Thank you for your interest in Kwikset model # 660-15. There is no guarantee that the force of kicking the door with two deadbolts installed will prevent entry. This is for any lock manufactured. Thank you,Kwikset Support Team
Date published: 2016-08-03
Need a trim ring/escutcheon cover that fits around the lock cylinder. The O.D., which sits up against the door, is 2-1/2". The minor diameter, around the lock mechanism, is 1-1/2". The height of the piece is just over 1". Do you sell just this piece?
Hello Bob1952,Thank you for your interest in Kwikset model # 660-15. In order to better assist you we will need more information on your request. We do not sell product, this site is for information purposes. Please contact Kwisket consumer service at 1-800-327-5625.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-07-25
I had this deadbolt installed. The installer lost the original keys. Is there a way I can get another set of keys or use the re-key tool. I bought another Kwikset for the front door.
Hello Gaylemarie,Thank you for your interest in Kwikset model 660-15. This will have to be taken to a lock smith to read the tumbler in the lock. This lock is not compatible with a re-key tool. This model lock is a non smartkey lock.Thank you,Kwikset Support Team
Date published: 2016-07-18
I have 3 of the 660 single deadbolts & 3 key opening locks all the same key & want to know if I go to home depot & buy the smart key to rekey them will it work. This item says smart key available by special order & im trying to find info.
Hello kriste,Thank you for your interest in Kwikset model # 660-15. Smartkey locks will rekey to 5 pin key cuts. If the older locks are not smart key they may be a 6 pin key and may not be compatible.Thank you,Kwikset Support Team
Date published: 2016-06-20
WHAT IS THE FIRE RATING FOR THE TYLO LOCKSET COMBO 400T / 600
Hello SCOTTY TO HOTTY,Thank you for your interest in Kwikset products. The fire rating for the tylo lockset is 20 minutes.Thank you,Kwikset Support Team
Date published: 2016-06-07
Do you have lockets for 1-1/5 in bore in entry doors?
Hello Mat the IV,Thank you for your interest in Kwikset products. The following link provided is a deadbolt that can be used in a 1-1/5" bore by removing the ring adapter from the exterior lock.http://www.kwikset.com/products/styles/980-985-deadbolt.aspxThank you,Kwikset Support Team
Date published: 2016-05-24
Tried re key and did not work. I tried several times to follow the instructions but once i thought it was complete I removed key to find that the rekey did not work. Now the keys that came with the dead bolt do not work and I was wondering how I can reset
Hello merman03,Thank you for your interest in Kwikset products. We apologize for the inconvenience you have encountered.Below you will find some trouble shooting steps to reset your cylinder.1st: Insert the last key that you tried to program to the unit.2nd: Pull the key out a notch at a time and try to turn it at the same time to the quarter turn position to the right.3rd: If the key turns to the quarter turn position, insert your smart key tool and then remove your key.4th: Remove the key and Insert the key that came with the box and turn it back to vertical at 12 o'clock.5th: Then re-do the re-keying steps that came with the box.Sincerely,Kwikset Support Team
Date published: 2016-05-04