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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
I have 2 1/4" thick door. Can this gatelatch work for me? Is there an adapter kit or something I need to buy because my door is thicker than the norm?
Hello ThomasS,Thank you for your interest in Kwikset model # 598-5-SMT. For assistance in a thick door kit for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-07-28
Are all your SmartKey models bump proof?
Hello Maria90,Thank you for your interest in Kwikset model # 598-15-SMT. All Smartkey model are bump proof.Thank you,Kwikset Support Team
Date published: 2016-06-14
I added this dead bolt with it keyed both sides to my gate,but I have decided to go with a thumb turn on the inside. The cost of a new and the cost gate deadbolt is more than the 980 will this work since it look like the only difference is the back set?
Hello MAF,Thank you for your interest in Kwikset model # 598-15-SMT. In order to better assist you please contact Kwisket technical support with your question at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-06-06
What is the product number for the thick door installation kit for this lock?
Hello Dennis B,Thank you for your interest in Kwikset model # 598-15-SMT. The product number for the thick door installation kit for this lock is #81691.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-05-31
What is the maximum throw of the bolt on the Gatelatch deadbolt?
Hello JCL,Thank you for your interest in Kwikset model # 598-5-SMT. The maximum throw the the bolt is 1".Thank you,Kwikset Support Team
Date published: 2016-05-26
Will this deadlatch accept a schlage "C" keyway cylinder? I would want to re-key this lock to work with my schlage primus master key system.
Hello Wota1653,Thank you for your interest in Kwikset model # 598-26D-SMT. Kwikset locks do not have the capability to be altered in any way nor with any other brand locks.Thank you,Kwikset Support Team
Date published: 2016-02-04
The 598 single cylinder gate latch is exactly what I was looking for. Is there an option to use a lever handle in lieu of the thumb lever on the inside?
Hello Jack Sparrow,Thank you for your interest in Kwikset model # 598-15-SMT. This lock can not be modified to fit a lever for the interior. Any modifications will void the warranty on the product. We apologize for the inconvenience.Sincerely,Kwikset Support
Date published: 2016-01-04
I have this what appears to be this model. I took the plate off the front on the side of the key hole but I do not see any screws. On the inside there is a handle that twist but has no visible screws either. How do I remove this deadbolt?
Hello davidraw6183,You will need a 1/16" hex wrench. On the inside lock under the turn piece there is a hole. Inside that hole there is a set screw. Insert your hex wrench into this hole and the turn piece will come off. Then the plate can be removed and you will then expose two mounting screws.Thank you,Kwikset Support
Date published: 2015-08-24