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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Montara Two-Point Locking Single Cylinder Handleset with Juno Knob in Venetian Bronze is rated out of 5 by 28.
Rated 5 out of 5
by Pat Surprise AZ
from This really did the job Back in February of 2014 my wife and I changed out our original Kwikset Handle Set. We purchased our new Kwikset Handle Set with the following. Exterior: Montara #553MNH Venetian Bronze Finish (with Rounded Latch Plates and Smart Key), the Interior: Tustin #978TNL Satin Nickel Finish (LH Door). The Smart Key worked perfectly, it allowed me to key the new handleset to match all of the other keyed alike doors in the home. It looks great and operates flawlessly we really like this product.
Date published: 2016-02-13
Rated 2 out of 5
from smartkey did not work bought this for my owner occupied home. I am a real estate investor and have used the smart key locks before. I was able to rekey the deadbolt without an issue. It did not work so well on the door knob. neither the old key nor new works. new key works fine in the deadbolt. I am now left with a dysfunctional door know lock. Due to my door holes being incorrectly too close to each other by the previous owner I have already returned too of the sets because there was not enough room between the deadbolt and the handle. I really do not want to completely uninstall and return another one.
Date published: 2016-01-20
Rated 1 out of 5
from Could be better Bought the Door Knob Set from Home Depot on their website. It arrived and i checked the measurements and everything matched what it needed to be. However the bottom lock does not work. The level gets stuck and if the dead bolt is not locked, the door can just be pushed open. I have Kwikset locks on all my other doors and they work great. This is the first time i have had an issue with my Kwikset knobs.
Date published: 2015-08-11
Rated 3 out of 5
from Re-Key Issue My wife and I purchased this set and installation went great! I re-keyed the deadbolt with ease. Then I re-keyed the bottom lock and now the standard key & new key will no lock or unlock the lock. HELP!
Date published: 2015-11-02
Rated 5 out of 5
from This lock is amazing We had a problem with the lock and not even a locksmith could break into my home easily. It took him 2 hours and 8 bits to get us in. This is what you buy a lock for to keep people out!
Date published: 2015-05-31
Rated 2 out of 5
from Great Service Terrible Set I initially received the Montara as a warranty replacement for a discontinued model that I've owned for a long time. After a few months the new set started to frequently fail; the cylinder would lock and jam during normal operation which simply prevented the key from being turned or pulled out from its socket.I contacted Customer Service and was able to get a replacement set about a month later. It took a little while so I decided to pick up the same set at Homedepot.com which arrived in less than a week. The second set had many issues from the get go. I was not able to lock or unlock from the inside if screws holding the handle set in place were tightened. If I didn't tighten those screws then I would have a handle that was extreme loose on the door. So I returned the second set to Home Depot.When the third set arrived, I found that it had the same issues, but it is slightly more tolerable. I did have to contact Customer Service to request for another knob as the one that came with third set was not working as it should.I have the third set for about a year now and I can tell you that it's not good...I wouldn't necessary buy it knowing that it has so many problems. As a matter of fact the key still occasionally gets jammed in the lock. I had to use my garage door to leave my house just the other day because someone couldn't retrieve the key so she decided to leave it in the door due to being late for work.I give this product two stars simply because I like customer service. The product is not good.
Date published: 2016-03-17
Rated 1 out of 5
from Not working after less than a month. In April 2014 I repainted my front door, but new hardware was not in the budget. About a year later I won a promotion from a local grocery store and the prize was a gift card to Lowe's. I knew exactly what I was going to get - new hardware! My excitement has turned to disappointment. I had this set installed less than a month ago and the dead bolt is broke. It can be locked from inside, but the keyhole outside somehow turned horizontal and key won't go in. Hopefully Kwikset will stand behind their product and help me out!
Date published: 2015-05-11
Rated 1 out of 5
from Problems after only one year The cyclinder is catching and its difficult to open the door. Lubricating does not work. The problem is mechanical. Very disappointing. Will try to salvage it. Otherwise, will request refund. I bought a beautiful new door and the lock to go with it. Wondering if I'll be able to find something to match the lower hole position in my door or if it will forever sport a patched hole. What a hassle.
Date published: 2015-02-15
I am wanting to get the Montaro handle set with Juno knob but have a double entry door set up. Do you have a dummy ( inactive door) set to match?
Hello Brian529,Thank you for your interest in Kwikset model # 553MNHXJ-11P-SMT. Kwikset does not manufacture a dummy set in the Montara collection. It is suggested to purchase a functioning set for the dummy door and eliminate the latch.Thank you,Kwikset Support Team
Date published: 2016-05-29
I would like to purchase the Montara Handleset, but I wanted to purchase a Smartcode deadbolt. Can I purchase the bottom portion of the Montara separately?
Hello Aaron01,Thank you for your interest in Kwikset model # 553MNHXJ-11P-SMT. The bottom and top portion of the Montara handle set are not sold separately. The top portion may be used as a spare if needed in the future. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-05-24
I changed both locks. top lock is correct. bottom lock does not except the new key or the original key. .Now what? Montara two point locking single cylinder handset with juno knob in polished brass
Hello Lee jr,Thank you for your interest in Kwikset model # 553MNHXJ-3-SMT. We apologize for the inconvenience you have encountered. Below you will find some trouble shooting steps to reset your cylinder.1st: Insert the last key that you tried to program to the unit.2nd: Pull the key out a notch at a time and try to turn it at the same time to the quarter turn position to the right.3rd: If the key turns to the quarter turn position, insert your smart key tool and then remove your key.4th: Remove the key and Insert the key that came with the box and turn it back to vertical at 12 o'clock.5th: Then re-do the re-keying steps that came with the box.If further assistance is needed please contact Kwikset technical support at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-05-24
I purchased the montara handle set with the Juno interior. I want to switch to the Tustin lever and keep the locking function for the handle. What Tustin lever do I need to purchase? Thank you.
Hello Tdeeren,Thank you for your interest in Kwikset model # 553MNHXJ-15-SMT. Kwikset model # 978TNL LH or RH for left or right handed doors is the compatible interior for the Montara handle set.For the most up to date pricing and availability please visit your local home improvement special order counter or our Where to Buy page: http://www.kwikset.com/where-to-buy.aspxThank you,Kwikset Support Team
Date published: 2016-05-18
I purchased the Montara two-point Locking Single Cylinder Handleset with Juno Knob in Satin Nickel. The backset on my door is 5", making the one that was included much too short. Can I order a 5" backset for this model (553MNHXJ 15 SMT CP)?
Hello LindaLu,Thank you for your interest in Kwikset model # 533MNHXJ-15-SMT. Please contact Kwikset consumer support at 1-800-327-5625 for the 5" backset latch for your unit.Thank you,Kwikset Support Team
Date published: 2016-05-13
I am trying to install this door lock for a neighbor but the lock latch bolt was not in the box. How can I order a replacement for her?
Hello GeorgeH,Thank you for your interest in Kwikset model # 553MNHXJ-15-SMT. We apologize for the inconvenience you have encountered. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Sincerely,Kwikset Support Team
Date published: 2016-05-06
I already have the Montara handle set and lock installed in one door. I would like a double cylinder deadbolt any keyed door knob for the back door. I would like them to be keyed all the same. What would you recommend and is it possible to rekey them?
Hello Jim W,Thank you for your interest in Kwikset products. Any smarkey knob/lever double cylinder deadbolt will work with the back door. Smartkey allows rekeying of the lock at your desire.Thank you,Kwikset Support Team
Date published: 2016-05-04
I'm looking to install the Montara two point locking handle set for my main entry door. I purchased one but it was a left handed one. What model would I have to look for to get the "right handed" (right side from the outside)?
Hello Goshblush727,Thank you for your interest in Kwikset model # 553MNHXJ-11P-SMT. The handle can be reversed by pulling on the half-moon spindle and rotating it 180 degrees.Thank you,Kwikset Support Team
Date published: 2016-05-03