Do not use prints made from this website to mark distances.
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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Commonwealth Hall/Closet Lever UL in Polished Brass
Passage/Hall/Closet Lever UL
Commonwealth Bed/Bath Lever UL in Polished Brass
Privacy/Bed/Bath Lever UL
745CHL 3 SMT
Commonwealth Keyed Entry Lever UL in Polished Brass
Keyed Entry Lever UL
do you have an installation video
Hello gigeorge,Thank you for your interest in Kwikset 788CHL-LH-26D. This lever does not require and installation video. The lever is installed on the door with the two screws included. No bore hole is needed in the door for this installation.Thank you,Kwikset Support Team
Date published: 2016-02-01
What is the diameter of the rosette that mounts on the door?
Hello AudraPDX,Thank you for your interest in model # 788CHL-RH 501. The diameter of the rosette is 2-5/8" in diameter.The following link is a guided spec sheet on Kwisket Signature Series locks.http://s7d5.scene7.com/is/content/BDHHI/specificationsThank you,Kwikset Support
Date published: 2015-12-27
I need a left & right hand dummy lever door knob in a flat black finish. What does Kwikset offer to fill my need?
Hello The Wanderer,Kwikset no longer manufactures the lever/knob combo. We are unsure which you are requesting. Please visit your local home improvement special order counter for pricing and availability.Thank you,Kwikset Support
Date published: 2015-08-26
Does 1 or 2 handle come in the kit.
Hello Rock,This kit incluedes one left handed lever and the mounting screws.Thank you,Kwikset Support
Date published: 2015-08-10
How do you tell if the handle hardware is made for the exterior?
Hello Biff,Kwikset products are tested for durability in all weather conditions. Additionally, a new Kwikset product is backed by a limited lifetime warranty for the finish and mechanics.Thank you,Kwikset Support
Date published: 2015-07-27
I have Titan brass door handles. A dummy closet handle has broken (grandson tried to swing on it). Is Commonwealth the best replacement?
Hello DonT,If the current lever has a tear drop tip on it, the Commonwealth will be the best match for a replacement.Thank you,Kwikset Support
Date published: 2015-06-01
We have this on a closet door and the internal shaft cracked that holds the escutcheon. The crack is at the end where the escutcheon and handle meet. We removed it by loosening the allen screw. Is this internal shaft a part we can buy? Thank you.
Hello WillaCake,Kwikset supports warranty and technical assistance related to lock function, for further assistance please contact Kwikset consumer service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-05-28