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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Commonwealth Hall/Closet Lever UL in Iron Black
Passage/Hall/Closet Lever UL
Commonwealth Bed/Bath Lever UL in Iron Black
Privacy/Bed/Bath Lever UL
745CHL 514 SMT
Commonwealth Keyed Entry Lever UL in Iron Black
Keyed Entry Lever UL
Commonwealth Keyed Entry Lever in Iron Black is rated out of 5 by 6.
Rated 5 out of 5
by Capitan Burkett
from Great customer service I built my house in 1998 and installed all Kwikset Commonwealth locks. I live on the Texas coast which is a harsh environment and, after about 5 years the finish on my locks started deteriorating. I knew the locks had a lifetime finish guarantee, but I waited another 12 years before contacting Kwikset customer service in 2015. I provided photos of the deteriorated locks and Kwikset sent me replacement locks with no hassle. This consisted of 7 double-keyed deadbolts, 7 keyed lever sets and 1 handleset for my front door. I had several small problems with the order, but Kwikset promptly handled these problems also.You can't beat that...........................
Date published: 2015-08-28
Rated 5 out of 5
from great looking!! bought these for the whole house!! after looking at lowes and home depot and did not like anything went to kwiksets website and founds these and are very happy with the look feel and warranty. the smart key is very easy and a plus
Date published: 2015-04-18
Rated 5 out of 5
from Excellent quality We have these in our whole house. Great products with a great warranty. If one has failed, another is sent promptly to replace it. We are very satisfied.
Date published: 2015-04-17
Rated 5 out of 5
from Classic design, simple We have had these lever locks in the house for several years, always dependable, easy to keep clean. great product, great price.
Date published: 2015-03-11
Rated 5 out of 5
from Functions well. Added to currently installed Added to currently installed levers. Matched beautifully and avoided replacing 20 door levers. Easy to install.
Date published: 2015-02-09
Rated 4 out of 5
from Beautiful and functional Easy to install. Lock is reversible. Lock is easily re-keyed.
Date published: 2015-04-16
I have several 740CHL 11P SMT 6AL RCS entry lock sets. I have already installed 3 w/out a problem changing the direction of the lever handles. I'm trying to set one on a L/hand swing, the key slot is upside down-can the cylinder be rotated?
Hello Bob775,Remove the exterior lever, on the shaft there is a silver clip, remove the clip and the cylinder will come out and you can rotate it.Thank you,Kwikset Support
Date published: 2015-09-28
I need to reverse the levers on the keyed levers as well as the closet levers and bathroom/bedroom levers for the commonwealth levers. Do I need a special tool to do that? Also, I didn't see in the installation instructions how to reverse the levers.
Hello Tiffany41,Kwikset levers are reversible to accommodate the door handing. To reverse the levers, first mount the unit and then loosen the set screws using a 3/32 hex wrench on the levers, then swap the inside handle and outside handle and retighten the set screws.Thank you,Kwikset Support
Date published: 2015-09-24
Hello.I want to change levers but I can remove only one side with the elen, the key side it's look like has only hole.Please explain me how to take out the lever. Thanks
Hello Jacob56,On the side of each lever there is a hole, you will need to use a 3/32 hex wrench to loosen the set screw in each hole so that the levers will come off and you can switch the levers.If further assistance is needed please contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-09-16
My Commonwealth 740CHL 15 SMT Satin nickel left-hand outside keyed door lever (Smartkey) no longer works. What is my solution - replace or call customer service for replacement?
Hello Donald Dawson,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-09-03
I have 4,740 Series Smartkey locks.2 doors also have old deadbolts which I will replace with your 780 or 980 series Smartkeys.Want to use my 740 keys.780 seems do-able,but 980 doesn't(top of keyhole differs 1 more tumbler?)Which can be keyed with my 740s?
Hello KW,Please contact Kwikset Support 1-800-327-5625 so we can further assist you in resolving this situation.Thank you,Kwikset Support
Date published: 2015-08-25
I'm looking for a gate door knob for an apartment exterior door. It needs to be one-way keyed entry. Everything that I had looked at has a thumbturn lock on the back, and I'm looking for a knob that does not have any function on the back. Is this it?
Hello MMI,Kwikset makes gate latches that have a deadbolt keyed side and a turn piece on the other this is the 598 series. And the gate latch with both sides requiring the key is the serise model 599.Kwikset does not make knobs or levers with the gate latch feature.Thank you,Kwikset Support
Date published: 2015-08-17
Levers Inside and outside? 45 degree turn to open? Interior always unlocked?
Hello pakailua,Thank you for your interest in the Kwikset keyed entry lever. The Commonwealth keyed entry lever includes two levers for the interior and exterior side of the door. To open it is approximately a 45 degree turn. The interior will remain unlocked only if the turn button is unlocked. If the turn button is in the locked position the lever will not open the door from the inside.Thank you,Kwikset Support
Date published: 2015-08-03
How do I remove the lever to remove the smart lock
Hello Jesse M,To remove the lever you will need a 3/32 hex wrench. Loosen the set screw on the interior side lever. Once the set screw is loosened you can remove the lever, then the plate. There will be two visible screws under the plate that will allow, to uninstall the unit.Thank you,Kwikset Support
Date published: 2015-07-23