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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
Some of our product families have available specialty functions. The specialty products
listed below can be ordered through our Wholesale or Distribution Partners. Please refer to our
printed catalog for complete specialty products availability.
Commonwealth Bed/Bath Lever UL in Antique Brass
Privacy/Bed/Bath Lever UL
745CHL 5 SMT
Commonwealth Keyed Entry Lever UL in Antique Brass
Keyed Entry Lever UL
Commonwealth Hall/Closet Lever UL in Antique Brass
Passage/Hall/Closet Lever UL
When you purchase these do they have 2 handles 1 for each side of the door? is there anything else I need to purchase to be able to open/shut bedroom doors. (don't want locks on them)
Hello JMR,Thank you for your interest in Kwikset model # 720CHL-15. This model includes a lever for both interior and exterior side of the door and mounting hardware without a locking mechanism.Thank you,Kwikset Support Team
Date published: 2016-01-08
I have commonwealth levers for the interior doors in my house like the one here. One of the levers is a "dummy" and the core (interior piece that holds it to the door) broke. I'm having trouble finding a replacement. Any suggestions?
Hello Jonathan Sillito,Thank you for your interest in Kwikset model # 720CHL-3. We apologize for the inconvenience you have encountered with your lock. Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in troubleshooting your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support Team
Date published: 2016-01-04
Which lever should I order for a Dokata Single Cylinder Lockset?
Hello starcatcher,You will need to order model #604 and the Brooklane, Commonwealth, Lido, Pembroke, Tustin, Delta, or Dorian,Thank you,Kwikset Support
Date published: 2015-11-21
does this fit a 2 inch door
Hello Sunshine,Kwikset locks have a thick door kit that will allow installation on a door that is up to 2-1/4" in thickness.Please contact Kwikset consumer service at 1-800-327-5625 for a thick door kit.Thank you,Kwikset Support
Date published: 2015-11-09
Do you carry a leverset with a lever on one side and a turn latch on the other? LindaW
Hello LindaW,Please check with your local home improvement special order counter for your request and availability.Thank you,Kwikset Support
Date published: 2015-10-08
Need to put this on a pantry door to match rest of house. Only want handle on outer face of door. Want a real latch, not a dummy handle. Is there any way to convert this to a single-sided handle?
Hello MarkB,Thank you for your interest in Kwikset products. All hall and closet units require a bore hole through the door. This can not be converted to a one sided lever.Thank you,Kwikset Support
Date published: 2015-08-10
will 720CHL 11P connect to the backside/internals of 800HE LIP 11P SMT ? I'm going with an electronic keypad that will replace the deadbolt but want the style of the 720chl on the inside handle.
Hello ScubaSteve,The 720CHL 11P will not connect to the backside/internals of 800HE LIP 11P SMT. The compatible interior pack for the 800HE LIP 11P SMT is model series # 966CHL 11P LH or RH for left hand and right hand doors.Thank you,Kwikset Support
Date published: 2015-08-06