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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
When installing this lever there doesn't seem to be a difference between left and right handle sets so I have privacy locks with buttons on top and bottom depending on door swing. Is there a way to correct this or are the levers labeled for use lt and rt
Hello Builder1,The button can be switched around by removing the lever and the tail piece and turning the tail piece then turn the plate over. The install back on to the door. For further assistance please contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-11-19
We have (4) Halifax door handles and they are loose. How do you tighten them? Could you please direct me to a link with instructions or a video. Thanks
Hello Sukumar,The levers are a bit more heavier than the older model levers. The looseness is common on this lock. If further assistance is needed please contact Kwikset technical support at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-11-13
Can the Hailfax Lever be ordered with round escutchins for both privacy and passage locksets?
Hello Matt Strickler,This lever can not be ordered with a round escutcheon and only includes the squared escutcheon.Thank you,Kwikset Support
Date published: 2015-11-11
We just installed these handles and they all seems to jiggle in the inside. Can you explain how to fix this
Hello Soyun,These levers do have a slight loose fitting on the door. The levers are fine and will work in a normal function.Thank you,Kwikset Support
Date published: 2015-10-23
ARE YOU ABLE TO SPLIT FINISH THE HALIFAX PRIVACY?
Hello ELIZA,In order to split the finishes two Halifax privacy locks must be purchased in the desired finish. Kwikset does not manufacture dual finished locks.Thank you,Kwikset Support
Date published: 2015-10-13
Does the 155 Halifax lever come with a round-corner or square-corner latch faceplate, or both. I need square-corner latch faceplates. If only a round-corner latch faceplate is included, can I buy the square-corner latch faceplate separately? Thx, Bill
Hello Bill,Thank you for your interest in the Halifax Kwikset lever. You may order the unit within the model number will state "6al" this will include both round corner and square corner face plates.Thank you,Kwikset Support
Date published: 2015-08-13
Do the screws show on the other side or they are hidden. You only show one picture
Hello sebastian7777,The Halifax bed/bath lever have screws that are visible on the interior side of the door.Thank you,Kwikset Support
Date published: 2015-08-06
On this 155 Halifaxpush button set, will this lever set work on a door thats 1 1/4 thick?
Hello jak,This lever will operate on a standard size door of 1-3/8" to 1-3/4" thick, with an option of 2-1/4. Anything less will not allow the unit to operate properly.Thank You,Kwikset Support
Date published: 2015-07-16