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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
How do i find what handles are in the model #966 group?
Hello Mako,Thank you for your interest in Kwikset locks. The model #966 is the interior for any Kwikset Signature series handle set located in the link below.http://www.kwikset.com/products/categories/handlesets.aspxThank you,Kwikset Support Team
Date published: 2016-01-04
My doors are 7/8 edge bore and this states a 1in edge bore. Is there a model that has a 7/8 edge bore compatibility?
Hello VPC,The sets require a 1"in bore to function properly. There are no other alternates.Thank you,Kwikset Support
Date published: 2015-11-02
I'm confused about the 154 Halifax Lever and the 155. What type of locking mechanism is on the 154? The 155 looks like it has a universal key hole, so it's appropriate for bathrooms. Does the 154 have a lock appropriate for an entry door?
Hello rich8888888,The 155 Halifax is a bed/bath lever that has a locking mechanism located on the interior side of the door.The 154 Halifax is a hall/closet lever that has no locking mechanism.Thank you,Kwikset Support
Date published: 2015-10-26
I need a thick door kit for 154hfl 26, what thick door kit should I buy?
Hello Sunrise Homes,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-08-24
Is this product able to be used on 90 minute rated doors?
Hello Doorguy,This lever is not recommended for a 90 minute rated door.Thank you,Kwikset Support
Date published: 2015-08-20
I need a lever set for my kitchen panty. I would like to hang a stepstool inside the pantry door, but the lever will get in the way. Is it possible to have a different style knob on the inside than on the outside of the door?
Hello SMCO,Kwikset does not make a knob to lever set. Only knob to knob or lever to lever. And mixing the knobs with the levers is not compatible.Thank you,Kwikset Support
Date published: 2015-06-05