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Kwikset products are backed by one of the most comprehensive warranty programs available. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available.
This product comes with a lifetime mechanical and finish warranty to the original residential user of Kwikset against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. One year electronic warranty. This warranty DOES NOT COVER scratches; abrasions; deterioration due to the use of paints, solvents or other chemicals; abuse; misuse; or product(s) used in commercial applications. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product or refund the purchase price. Kwikset is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer.
19701 Da Vinci
Lake Forest, CA 92610
No specialty functions available
Is this knob suitable for exterior (1 3/4-inch) doors exposed to weather? I need exterior knobs that do NOT lock.
Hello Stefan,Thank you for your interest in Kwikset model # 200CV-11P. Kwikset finishes are tested for durability in all weather conditions. Additionally, a new Kwikset product is backed by a limited lifetime warranty for the finish.Thank you,Kwikset Support Team
Date published: 2016-07-12
We have chosen the Tavaris handle & lock for the outside of our new front door and the Halifax for the interior. Do we have to use a key every time we lock the front door from the inside? What do you offer that does this?
Hello crackers,Thank you for your interest in Kwikset products. The inside of the lock will have a turn piece located on the deadbolt portion of the handle set. The only way to have a keyed lock on the interior and exterior is to purchase a separate double cylinder deadbolt, this is keyed on the interior and exterior of the deadbolt lock.Thank you,Kwikset Support Team
Date published: 2016-05-11
I want to replace the 200DNL 15 lever with a knob on the inside of a closet. Will the 200 CV 15 know replace the lever on the inside of the closet??
Hello KenW,Thank you for your interest in Kwikset model # 200CV-15. The knob to lever models are not compatible with each other. Kwikset models are compatible as a knob to knob or lever to lever. We apologize for the inconvenience.Sincerely,Kwikset Support Team
Date published: 2016-03-21
What is the diameter of the knob?
Hello TLA,Thank you for your interest in Kwikset model # 200CV-3. The diameter of the knob is 2-3/16" in diameter.Thank you,Kwikset Support Team
Date published: 2016-03-08
Is this knob suitable for an entry with exposure to the elements? My builder installed this knob on a patio door and it leaks water through to the inside when it rains. He replaced the first one and the second leaks also. Posted to Hancock by mistake
Hello Lew1,Thank you for your interest in Kwikset products. This situation can possibly be the tab on the inside of the knob not allowing the knob to sit flush on the door. These products are tested in extreme weather conditions.Thank you,Kwikset Support Team
Date published: 2016-02-16
what is the difference between bhma grade 2 and bhma grade 3?
Hello,"ANSI/BHMA standards set forth different product grades for door hardware products. These product grades are defined by progressive levels of performance benchmarks in each applicable standard. The purpose of each is to help identify the quality and durability of locksets through a series of operational and security tests. Each grade specifies minimum acceptable requirements for operation, key torque cycles, pull strength, impact resistance and finish. All Kwikset products meet ANSI Grade III or above.Ansi Grade 1 – Highest level of Residential Security ""Best""Ansi Grade 2 – Intermediate Level of Residential Security ""Better""Ansi Grade 3 – Basic Residential Security ""Good"""Thank you,Kwikset Support
Date published: 2015-07-24
On the door jam is there an extra deep strike plate available to compensate for trim
Hello Peterj,Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.Thank you,Kwikset Support
Date published: 2015-06-03
Will this hall/closet fit a 2" thick door?
Yes, you can install this knob on a 2" thick door with a thick door kit. Please call us at 1-800-327-5625 to receive this kit.Thanks,Kwikset
Date published: 2015-04-23