Kwikset collects information such as your name, address, email address, telephone number, etc that it needs to be able to contact its customers and other consumers who communicate with us. We also collect general statistical information voluntarily provided to us such as age, gender, household size, preferences and interests as well as information related to customer satisfaction surveys, customer purchasing habits and other purchasing information.

Consumers provide personal information about themselves to Kwikset in a variety of ways, for example, by registering Kwikset products that they have purchased, by seeking rebates or by participating in contests and other promotional programs sponsored by Kwikset. Consumers may provide this personal information to Kwikset in writing, over the telephone by e-mail or through our Web site. Kwikset may retain all of the personal information so provided to it.

You are under no obligation to provide any personal information to Kwikset. If you choose not to provide certain information, you might not be able to request our products and services, participate in our programs or take advantage of some of the features on our Web sites. We use the information you provide to respond to your requests, to improve our services, to communicate with you, to permit you to participate in the contests, sweepstakes and other promotions we sponsor and to customize your experience on our Web sites. The information we learn from you also helps us better serve you and our other customers.

We do not sell, rent, or trade your personal information to third parties. However, we may share personal information with our affiliates and business partners in order to facilitate your purchase, the process of servicing your products, to help you exchange your products, with respect to sweepstakes, contests and other promotional campaigns we may sponsor and/or in which we may participate, to provide information about our family of brands and products which may be of interest and in general to better serve you. These companies may contact you directly with offers or personalized communications that might be of interest to you. We also may receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

Kwikset occasionally may sell a business unit. In such event, Kwikset may transfer the corresponding information regarding our customers, including personally identifiable information and other data gathered from Kwikset Web sites. We may also retain a copy of that information.

Kwikset may collect and share aggregate data about our sales, customers, internet traffic patterns, and other related information with respectable third parties. Aggregated and statistical data does not contain personally identifiable information, e.g., your name. We may share this type of data, i.e., "75,000 people visited this webpage to participate in this promotion," with our partners. Other than as set forth above, your personal information is not shared without your consent.

Please note that Kwikset will fully cooperate with any court order or other legal process and will provide your personal information to the extent required in any legal proceeding. We also release Web site account and other personal information when we believe such release is appropriate under our Conditions of Use and other agreements or to protect the rights, property or safety of our Web sites, their users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

All opinions, ideas, suggestions, and other feedback submitted to our Web sites may be used by Kwikset, without any restriction and free of charge, and nothing contained in this policy shall limit or otherwise affect this.

There may be instances where we request or permit the submission of your opinions/ideas. In such instances you will be required to agree to the terms of an agreement related to the provision of such information prior to its submission.

In addition to the general provisions of this Privacy Policy, the following applies to personal information acquired by Kwikset through its Web sites.

When you visit a Kwikset Web site, we receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our Web sites. We also receive and store any information you enter on our Web sites, for example when you sign up for the gift registry, or give to us in any other way

Our Web sites allow you to contact us directly with questions or comments regarding our products, services, Web site, warranty registration, surveys, contests and other matters. This process requires you to give certain personal information so that we may address your inquiry. We may receive a confirmation when you open email from us if your computer supports such capabilities. This helps us make our emails more useful and interesting. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive email or other mail from us, please adjust your customer communication preferences as discussed further below.

In an effort to continually improve our products and services, we may use your personal information to conduct Kwikset market research and on-line surveys. This may include contacting recent and/or past Kwikset customers and Web site visitors who have provided personal information to Kwikset. We may use your information to deliver information that is targeted to your interests and to describe new products, promotions or events.

Our web servers may automatically monitor the number of visitors, the average time spent on the site, the popularity of our Web sites, and any programming errors or failures on any of our Web sites in order to determine the effectiveness of the Kwikset Web sites.

Kwikset’s Web sites do not target children and our requests for information are not directed to children. We do not intentionally collect personal information from children. If registration or other information provided through our Web sites reveals that the visitor is a child, we will not allow the child to continue to provide personal information and any information provided to that point will be deleted from our records. We do not filter advertisements or other content that children may view through the public portions of our Web site.

We may add external links to other related Web sites. We try to link to only Web sites that maintain the same high regard for privacy on the Internet as we do; however, we are not responsible for the use that such linked sites make of personal information provided to them or the content that may be on such linked sites. Additionally, the existence of any external link does not suggest that Kwikset endorses the linked company, product or service. We recommend that you read the privacy policies of each site that you visit.

If you have previously given your personal information to us and no longer want to be contacted by Kwikset via email, you may take yourself off of our distribution list by doing any one of the following options:

Option 1
If you have previously registered to receive emails from Kwikset or its associates program and would no longer like to be contacted, you may opt-out by following the individual termination instructions listed in the email that you received.

Or, if you prefer, you may follow the instructions for either Option 2 or 3 below if they apply to you.

Option 2
Site Registered Members Only:

• Log onto the Web site on the top navigation bar using your self-selected username and password
• Select "Edit Profile" from the top navigation bar
• Scroll down to the question: "Would you like to periodically receive information from Kwikset regarding new products and specials?" and select "No"
• Scroll down to the question: "May we contact you for future product or Web site research?" and select "No"
• Then click on the button labeled "Submit"

Option 3
This option is only applicable if you have contacted us by email using the form on our Web site:

Please visit Review My Questions. Once you have arrived at the location on our Web site, simply follow the below steps.

• Enter your email address and then click on the icon entitled "Submit."
• Once you have reached the "Recently Submitted Questions" page, click on the blue icon entitled "Customer Info."
• The last field on the "Customer Information" page asks you if you want to be contacted by Kwikset in the future. Change your selection to "no".
• Click on the button labeled "Save".

Kwikset uses industry standard security measures, such as encryption and firewalls, to protect its Web sites against the loss, misuse and alteration of the information under Kwikset’s control. However, no security system is impenetrable. Kwikset cannot guaranty the security of its Web sites or any information that is transmitted to Kwikset over the Internet. Also, any information that you include in messages you post to a public area on a Kwikset Web site, such as a product story, will be available to anyone with Internet access.

Kwikset may change this policy at any time, so please review it periodically for updates. Our current Privacy Policy is available online at blackanddecker.com or will be sent to you upon request. You may contact Kwikset to report changes and update your information, to request the current Privacy Policy, to report any known or suspected privacy or security breaches, or to submit privacy-related questions or complaints by email.